Truck City Ford - Service Center

I had the best experience with this service center! Hailey was so helpful and kind, and kept me informed the entire time my car was there. It was a nice change in comparison to my last unpleasant exper Hailey was so helpful and kind, and kept me informed the entire time my car was there. It was a nice change in comparison to my last unpleasant experience with a different Ford dealership in Austin! More

Blake was awesome to work with. He kept me informed every step of the way while my truck was repaired. He kept me informed every step of the way while my truck was repaired. More

Awesome service attention to details of my vehicle ! ! Service attendant explained best times to come in for car maintenance ! Service attendant explained best times to come in for car maintenance More

Overall, positive experience. I scheduled appointment online. It said someone would get back to me. That did not happen.! I had to call to find out. Also, my car was kinda cl I scheduled appointment online. It said someone would get back to me. That did not happen.! I had to call to find out. Also, my car was kinda clean. When I got my car back from oil change, there were mud on the sides of my car near the tires. They should have rinsed the mud off. More

Great service whether you take it in yourself, use the mobile option, or they pick it up. Wouldn’t take my truck anywhere else! mobile option, or they pick it up. Wouldn’t take my truck anywhere else! More

Travis was very helpful during the process. Explained everything and kept me informed. Thanks much. Explained everything and kept me informed. Thanks much. More

Blake was fantastic! By far the best experience I’ve had at a ford dealership. I will be taking my be car to Truck City Ford because of his expertise and friendliness. I By far the best experience I’ve had at a ford dealership. I will be taking my be car to Truck City Ford because of his expertise and friendliness. I really appreciate how he made this experience much easier. Appreciate you Blake! More

The fact that it took a month to get my car back was the only thing that got me, but I understand. Noe and Sarah were friendly and great, but the cashier was rude, short and seemed bothered that she was at only thing that got me, but I understand. Noe and Sarah were friendly and great, but the cashier was rude, short and seemed bothered that she was at work. She was that way, when I first got there and a month later when I checked out she was still sour. More

Nate Lewis kept me up-to-date with my vehicle status and maintenance costs. Excellent customer service! maintenance costs. Excellent customer service! More

Had an issue with my B&O sound system not functioning. Another dealer kept putting me off for over a month. Took here and had my problem fixed. Good job. Another dealer kept putting me off for over a month. Took here and had my problem fixed. Good job. More