Truck City Ford - Service Center

Service Department top notch. Another dealership could not address my transmission issue until January 2024! Truck City accommodated me within 3 weeks. Good people-good service. Another dealership could not address my transmission issue until January 2024! Truck City accommodated me within 3 weeks. Good people-good service. More

The fact that it took a month to get my car back was the only thing that got me, but I understand. Noe and Sarah were friendly and great, but the cashier was rude, short and seemed bothered that she was at only thing that got me, but I understand. Noe and Sarah were friendly and great, but the cashier was rude, short and seemed bothered that she was at work. She was that way, when I first got there and a month later when I checked out she was still sour. More

Nate Lewis kept me up-to-date with my vehicle status and maintenance costs. Excellent customer service! maintenance costs. Excellent customer service! More

Had an issue with my B&O sound system not functioning. Another dealer kept putting me off for over a month. Took here and had my problem fixed. Good job. Another dealer kept putting me off for over a month. Took here and had my problem fixed. Good job. More

Blake was very helpful and straight to the point he even reached out a couple days after just to make sure eve try things was still good reached out a couple days after just to make sure eve try things was still good More

great service. courteous staff and timely service. they got me a spot for a recall in the space i requested courteous staff and timely service. they got me a spot for a recall in the space i requested More

I drive out of my way to have my vehicle serviced by Trick City Ford. Mike has always been fair with past vehicles and with my new truck, Blake was swift, communicated well and took great care of me. Th Trick City Ford. Mike has always been fair with past vehicles and with my new truck, Blake was swift, communicated well and took great care of me. Thanks! More

Robert gave me a price to perform the work and how long to order and get the part. it was all done on time and at the right price. to order and get the part. it was all done on time and at the right price. More

Noe was awesome to work with from start to finish, never once did I feel like this interaction was only transactional base but felt like I was talking with a friend, very upfront, great at communication ski once did I feel like this interaction was only transactional base but felt like I was talking with a friend, very upfront, great at communication skills, and went above and beyond!! I reviewed what was wrong with the vehicle with Noe, he provided and estimate for the diagnostic testing, and provided a reasonable timeline of when I was going to hear from him. As I am impatient and on a time crunch I followed up next day and Noe was quick to find my file and review what the technician listed. I approved the services and reminded Noe I was on a time crunch and would need the car back no later then Friday by 4p and there was no disappointment. At 3:50p I received a call stating my car was ready for pick up. I showed up, paid, and was on my way. Thank you Noe for helping me get my car fixed for being transparent with me from the beginning and helping me meet my rental car drop off deadline! You are amazing!!! More

Friendly service people and timely service. Nice waiting area. Clean rest room. Good coffee, too. Nice waiting area. Clean rest room. Good coffee, too. More