Back

Truck City Ford - Service Center

Buda, TX

4.8
1,656 Reviews

1,656 Reviews of Truck City Ford - Service Center

Sort by
October 16, 2023

Service dept. took care of my interior repair very professionally and timely. I am very pleased with my customer experience at Truck City Ford. More

by SNJCOVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Mario was the greatest of service words can’t describe. When I explained to him my situation he reached into his heart and helped tremendously 😊 More

by JOSEJUANR0078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
October 14, 2023

Truck City Ford is the best service department in Texas bar none! They never let me down and I always leave completely satisfied with the service I receive. More

by NATHANIEL-LEWIS1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebekah Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fuentes
October 14, 2023

Was not awear of the upchg on credit cards. Also car pulls to driver left. Would tire changer cause this? More

by KENO711
Recommend Dealer
No
Employees Worked With
Dont remember.
October 14, 2023

Truck City Ford is customer minded. They value their customers and work very hard at doing right by them. They are professional, courteous and knowledgeable about their products. I High More

by WINDHAMJR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rodgers, Charlie in mobile service.
October 13, 2023

Poor quality service, vehicle left the shop in worst condition that it came in. Service desk guys act like they are too busy to help you. More

by FRONTERASERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis
Oct 13, 2023 -

Truck City Ford responded

“Hi Mr. Martinez, I just left you a voicemail. Please call me back at your earliest convenience. I am sorry your service visit was not satisfactory and I look forward to speaking with you to get all the details. I sincerely appreciate all feedback from our customers and want to resolve your concerns to your complete satisfaction. Thank you for your time, Mike Rodgers, Service Director.”

October 12, 2023

Second truck purchase from this dealership. I only buy and service my trucks here! They are the best around! More

by TRENTON_COX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Bruce, Scott Jordan
October 10, 2023

Truck City Ford is a great dealership to work with. John Jones made the buying process so easy. Told them what I wanted and how much I had to spend and they really worked with me to get me into what I More

by DDeVooght
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

I have had good luck with Truck City Ford with my 2016 Coachmen RV. Service, scheduling, repairs are excellent. I only had dealings with the service department. My vehicle is not listed since it is a 3 More

by RJENNY2808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin has always responded quickly in getting repairs completed.
October 10, 2023

10/10 service. Hailey was very helpful and made the process painless for me. Will definitely be coming back for all future truck needs. More

by AKMARTERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Mairhofer
...
21
...