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Truck City Ford - Service Center

Buda, TX

4.8
1,669 Reviews

1,669 Reviews of Truck City Ford - Service Center

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December 03, 2024

Mario Fuentes was a huge help to us when we came to him. He was patient, answered all our questions, and kept us updated on our vehicle's repairs, is bilingual (my husband speaks Spanish) etc... We definit More

by Virginia Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Staff very friendly and accommodating. They make the process very simple. Joshua was very professional in dealing with me. Thank very much. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

TRUCK CITY FORD - Excellent Service department. Daniel Santiago, Service Advisor, extremely professional and knowledgable. High marks to the service department and overall process was at a high l More

by cjrodtxusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Truck City Ford has been excellent to work with. Their pick up and drop off service makes service appts so easy. I recently had repairs done on my car and worked with Blake. He was great at commu More

by tricia.gibson86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Dahlberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Our service advisor Nate has been wonderful to work with and takes care of my two daughters vehicles as well as my wife’s and mine. He has always been available to answer questions and help us schedule app More

by Hoj72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Wayne provided excellent service and I was completely happy with the service department. The hospitality center was very comfortable as well. More

by MZANDER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Josh was able to get me in the same day and get the batteries replaced under warranty for my F 250. I was kept informed of the status. Very pleased. Thanks More

by Rmcclendon728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Wayne was super in his service to my process. i felt very well taken care of. More

by MZANDER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Truck City Ford/Wayne, The recent service experience on my 2021 F-150 King Ranch from Wayne Andrews was excellent. I love my 5-year Ford prepaid service package. When picking up, Wayne informed me that More

by bruce.kalish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Hailey Maierhofer was super friendly and helpful in our need to get our RV back on the road. She kept us informed of the work being done on our RV. She stayed on top of work being done, she knew we wanted More

by sphil34007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.