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Truck City Ford - Service Center

Buda, TX

4.8
1,629 Reviews

1,629 Reviews of Truck City Ford - Service Center

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September 05, 2024

I have been coming to Truck City Buda for all my servicing needs. The service department is always friendly and provides top notch customer service. I’ve always gone through Nate in the service depa More

by NATHANLUTHER39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Every time I visit Truck City Ford in Buda, I always leave thoroughly satisfied. Not only is the work completed in a professional way, but the customer service is top notch! Thank you Scott Robinson, More

by rbryant52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Hailey did a great job getting my vehicle into service and out quickly. She is very friendly and pleasant to deal with. More

by WINDHAMJR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reuben in parts who ordered my tires.
August 26, 2024

Mario F. , our service advisor was outstanding. We drive from out of town to have our vehicles serviced by him. He is the only one we trust. We can always c More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Impeccable communication, blazingly fast response to inquiries, tremendous atmosphere. 10 out of 10 gold stars More

by rteeter91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mckinney Holland
June 28, 2024

I've dealt with two different service coordinators Haily and Brett, since I left another dealership that wasn't so great. I can't say anything bad about the service, relationships and convenient location to More

by Duffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Bates
June 26, 2024

When I bought my truck I also bought a service plan. And then every time that I had something wrong they would say oh that's not covered. That's very frustrating. But Lief Johnson Ford Truck City replac More

by hoddebilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

I’ve been coming to TCF since 2016 and since have bought a 2018 f-250 the service center is the best there is to use and Mario Fuentes & “Doc” Rodgers nerve up sell unneeded service. In this day and age tha More

by Ontheriverguides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Truck City Ford provides an incredible customer service experience. They will take care of you! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Avila
June 13, 2024

Wonderful and fast. Satisfied with their service and reliability. Customer service is excellent. I recommend! More

by dollingersonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul