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Truck City Ford - Service Center

Buda, TX

4.8
1,656 Reviews

1,656 Reviews of Truck City Ford - Service Center

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November 04, 2024

Gene Webb and Isaiah delivered exceptional customer service. Gene Webb was very helpful and went out of his way to streamline the scheduling process. Isaiah was courteous and was dedicated to ensuring More

by Cool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Webb and Isaiah
October 31, 2024

Mathew was great and helped resolve my issue rapidly and kept up with me every step of the way informing me on my vehicle. More

by Ricky Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
October 31, 2024

Great customer service great work all in the ford app all done here at the house More

by Baeza.gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Mathew was the serviceman that helped me when I came in for service that day thanks More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see his name but he sits literally next to manager office I think his name is Mathew?
October 30, 2024

Everything from making appt on line to being presented the finished product. Thanks Josh for keeping me fully appraised during this servicing. Appreciate all your help. More

by GETZGEORGE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Fixed a tricky computer/timing issue. These can be very hard to diagnose and fix. Not something we could do on our own. More

by TrueRock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

We purchased our new truck elsewhere, but Truck City Ford’s service blows everyone else away. Matthew Baily is capable, conscientious, and provides us the best service we have ever had. More

by charleswratliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Baily
October 25, 2024

Josh was awesome! Great communications throughout the process and he hooked me up with a free rental car once he knew the service was likely going to take the whole da More

by armluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Love the home service option for my trucks maintenance. I can plan my day without worries. More

by pdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the team member that helped me. I just know he was very professional and courteous during my home service visit.
October 23, 2024

The communication from Blake was excellent through out and my service was done and taken care of in a timely manner. More

by Kaitlyn J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Dahlberg
5.0
This rating includes all reviews, with more weight given to recent reviews.