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Truck City Ford - Service Center

Buda, TX

4.8
1,703 Reviews

1,703 Reviews of Truck City Ford - Service Center

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April 21, 2021

Wonderful people who care about you. Also very communicative and respectful of any concern you may have. They were also very prompt in servicing my vehicle. More

by ajsalin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Even with an appointment, it still took two hours for an oil change. The waiting room is comfortable. Employees are gracious. The location is convenient. More

by Marc R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

The service advisor Mario Fuentes was great! He told me what maintenance was needed, how much it was going to cost and he took care of our truck! He is the reason we visit this dealership for service. More

by KELLIE.17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
April 21, 2021

Great service! Im a happy customer every time. I will not take my vehicle anywhere else. I cannot thank you enough for all the help. More

by Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
April 21, 2021

Scott Jordan is excellent Service Advisor He has made Scott Jordan is excellent Service Advisor He has made sure the repair was correct. Yes yes yes yes yes yes yes yes yes yes yes More

by GWILCHER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
April 21, 2021

Always excellent service; well trained and experienced service managers. Great support team. Professional and courteous. Simply no gimmicks, just true facts, honest and competitive pricing. More

by AWELLS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Excellent service. Very timely and courteous service advisors. My visit was for a safety inspection to renew my registration sticker. It did not matter that the work item was this small. They treated me More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

The service provided was quick and convenient for us. We able to arrange it by internet. Thank you for the service provided. thank you, a More

by DLAUNAREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Was told pressure test was $89. They replaced radiator cap and cap where you replace the fluid which was under $20. Service bill was $313 and no wear on the receipt showed the pressure test was actually More

by M_COULING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Jordan
April 21, 2021

Truck City personnel are friendly and courtious, plus they kept me informed about the status of my truck while it was being serviced. The coffee and water are welcome plus. More

by JFMLWBUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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