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Truck City Ford - Service Center

Buda, TX

4.8
1,656 Reviews

1,656 Reviews of Truck City Ford - Service Center

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April 21, 2021

Always a great experience when taking my trucks in to Truck City Ford for service. The staff is very friendly and professional. Even without an appointment, I rarely wait more than an hour for my servic More

by RENE MARTINEZ JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

I can now say I found my dealership, I don’t have to worry about looking for good service, good quality work. Thank your or everything y’all do More

by FELISITO2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Had a broken mirror, major safety issues. They did not treat us like a priority or even like we could afford the repair until we spoke with a supervisor. The supervisor got us in and fixed up. I wish th More

by Thernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
October 07, 2020

They lied about the timeframe it would take to diagnose our repair it took over a week. We literally had to go up there and wait in the office to get the quote. Then the service manager, Mike Roger's, call More

by samos
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Rogers
July 21, 2020

Great customer service department Great experience after having a horrible one with another Ford dealership in San Marcos that didn't care about fixing my takata air bag issue. Mind yo More

by Griffith is Bad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't record
December 21, 2016

Excellent Customer Service After failing to get my brand new Edge Sport fixed at Maxwell Ford after taking it in twice and leaving it for a week each time I decided to take my More

by JanO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes and Shawn Thomas
September 14, 2016

service handled my satellite radio problem!!! can not say enough good things for the way service dept. solved my satellite radio antenna problem and got me back on line.Mike Rogers and the servic More

by Robert Fulton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers service manager,Scott? service writer,Service Tech. in shop
November 28, 2015

Terrible Service dept I went here to get a oil change today "saturday, november 28, 2015" I was the only vehicle in line waiting to get all my information taken to get a oi More

by Cody Gladden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didnt even get a name
October 08, 2015

Recent Service Had my brand new 2015 Mustang towed in due to a check engine light. Found to be a bad PCM relay. Berry and Mike in service were more than profession More

by GD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Berry
September 14, 2015

Better Service for Repairs Elsewhere I took my truck to Truck City to diagnose an issue, they found nothing and charged me $115 for the non-diagnosis and $22 to top off the anti-freeze. I More

by akizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
T King
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