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Truck City Ford - Service Center

Buda, TX

4.8
1,669 Reviews

1,669 Reviews of Truck City Ford - Service Center

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April 21, 2021

Scott Jordan is excellent Service Advisor He has made Scott Jordan is excellent Service Advisor He has made sure the repair was correct. Yes yes yes yes yes yes yes yes yes yes yes More

by GWILCHER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
April 21, 2021

Always excellent service; well trained and experienced service managers. Great support team. Professional and courteous. Simply no gimmicks, just true facts, honest and competitive pricing. More

by AWELLS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Excellent service. Very timely and courteous service advisors. My visit was for a safety inspection to renew my registration sticker. It did not matter that the work item was this small. They treated me More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

The service provided was quick and convenient for us. We able to arrange it by internet. Thank you for the service provided. thank you, a More

by DLAUNAREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Was told pressure test was $89. They replaced radiator cap and cap where you replace the fluid which was under $20. Service bill was $313 and no wear on the receipt showed the pressure test was actually More

by M_COULING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Jordan
April 21, 2021

Truck City personnel are friendly and courtious, plus they kept me informed about the status of my truck while it was being serviced. The coffee and water are welcome plus. More

by JFMLWBUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Truck City personnel were very friendly and courteous. One of the personnel recalled me working in San Marcos at the University who caught him with a female in the dorm. Their service was very excellent. More

by Vrojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gordon
April 21, 2021

Mario always takes great care of us whether we have an appt or not .. he his our of his way to take care of us. I really appreciate that .. More

by MDURAN5761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fuentes
April 21, 2021

Excellent job by the service department. I was given multiple updates daily and was not over-promised anything. Would not hesitate to bring my vehicle back for service in the future. More

by BTARABA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lewis
April 21, 2021

Mario was very friendly and professional. He kept me updated on progress of work being performed on my car.I can always count on your team to deliver great customer service More

by GAS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
1.0
This rating includes all reviews, with more weight given to recent reviews.