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Truck City Ford - Service Center

Buda, TX

4.8
1,669 Reviews

1,669 Reviews of Truck City Ford - Service Center

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April 22, 2021

Mario was easy to deal with great communication. Travis was the mechanic who I had a chance to speak with. Very informative and professional! Great place. More

by LS8821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario / Travis
April 22, 2021

Worked with my schedule and took care of the problem. The next time my 2018 F250 Diesel needs service I am bringing it back to Truck City Ford in Buda. More

by TKINSEY95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art
April 22, 2021

I have vehicles serviced at this dealership a few times. That should tell you something. When I have left vehicles at the service dept I was told what was to be done and roughly how long it would take. What More

by WAYNE.1909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in Service.
April 22, 2021

Mario is a great service advisor!!!! Always a great help and a smiling face! I have been using him for over 15 years with Ford and would not change it. More

by PHILLIP17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mario fleuntez
April 22, 2021

Scott, has always been great with scheduling and working around my difficult work schedule. Great customer service and great quality work. Keep up the great work Truck City Ford! More

by JOSE.GARCIA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in Service
April 22, 2021

Great service. Attentive staff. Mobile mechanic came to me to help with scheduling conflicts. Given loaner vehicle at no cost which helped maintain my schedule. More

by leiasuzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate in service dept
April 21, 2021

Wonderful people who care about you. Also very communicative and respectful of any concern you may have. They were also very prompt in servicing my vehicle. More

by ajsalin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Even with an appointment, it still took two hours for an oil change. The waiting room is comfortable. Employees are gracious. The location is convenient. More

by Marc R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

The service advisor Mario Fuentes was great! He told me what maintenance was needed, how much it was going to cost and he took care of our truck! He is the reason we visit this dealership for service. More

by KELLIE.17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
April 21, 2021

Great service! Im a happy customer every time. I will not take my vehicle anywhere else. I cannot thank you enough for all the help. More

by Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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