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Truck City Ford - Service Center

Buda, TX

4.8
1,656 Reviews

1,656 Reviews of Truck City Ford - Service Center

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April 22, 2021

Mario is a great service advisor!!!! Always a great help and a smiling face! I have been using him for over 15 years with Ford and would not change it. More

by PHILLIP17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mario fleuntez
April 22, 2021

Scott, has always been great with scheduling and working around my difficult work schedule. Great customer service and great quality work. Keep up the great work Truck City Ford! More

by JOSE.GARCIA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in Service
April 22, 2021

Great service. Attentive staff. Mobile mechanic came to me to help with scheduling conflicts. Given loaner vehicle at no cost which helped maintain my schedule. More

by leiasuzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate in service dept
April 21, 2021

Wonderful people who care about you. Also very communicative and respectful of any concern you may have. They were also very prompt in servicing my vehicle. More

by ajsalin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Even with an appointment, it still took two hours for an oil change. The waiting room is comfortable. Employees are gracious. The location is convenient. More

by Marc R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

The service advisor Mario Fuentes was great! He told me what maintenance was needed, how much it was going to cost and he took care of our truck! He is the reason we visit this dealership for service. More

by KELLIE.17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
April 21, 2021

Great service! Im a happy customer every time. I will not take my vehicle anywhere else. I cannot thank you enough for all the help. More

by Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
April 21, 2021

Scott Jordan is excellent Service Advisor He has made Scott Jordan is excellent Service Advisor He has made sure the repair was correct. Yes yes yes yes yes yes yes yes yes yes yes More

by GWILCHER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
April 21, 2021

Always excellent service; well trained and experienced service managers. Great support team. Professional and courteous. Simply no gimmicks, just true facts, honest and competitive pricing. More

by AWELLS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Excellent service. Very timely and courteous service advisors. My visit was for a safety inspection to renew my registration sticker. It did not matter that the work item was this small. They treated me More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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