Truck City Ford - Service Center

They ordered & were able to install the bug deflector & trifold to my new truck within a timely manner & did an excellent job & at a good price. trifold to my new truck within a timely manner & did an excellent job & at a good price. More

Truck City Ford took care of my recall and had me back in my truck the very next day. They also provided a shuttle service and drove me home when I dropped off my truck in the first place. I’ll probably be d my truck the very next day. They also provided a shuttle service and drove me home when I dropped off my truck in the first place. I’ll probably be doing business again. More

Fantastic job on all work done. Mario was very helpful with explaining the issues and the solution. Mario called the following day to check on how the truck was running. All were very professional and hel with explaining the issues and the solution. Mario called the following day to check on how the truck was running. All were very professional and helpful. More

Awesome experience awesome service advisor Mario is the best work was done professionally and on time would recommend for service every time very professional and polite best work was done professionally and on time would recommend for service every time very professional and polite More

Our service guy was really nice, he made everything fast and easy to understand. We had such a great experience now we hope our car works like new! and easy to understand. We had such a great experience now we hope our car works like new! More

Great dealership that provides a high quality experience. They are knowledgeable, friendly, and professional. I would highly recommend them to anyone for a new or used vehicle and the service after. They are knowledgeable, friendly, and professional. I would highly recommend them to anyone for a new or used vehicle and the service after. More

GREAT Service department. The GREAT Service began as a happy accident a couple of months ago on a day that went like this. The day was drizzling so the wipers ran intermittently while running some errand happy accident a couple of months ago on a day that went like this. The day was drizzling so the wipers ran intermittently while running some errands. But the drivers side wiper blade split badly and had to be replaced, and I wasn't near my (purchase point) dealership. Here's the rub-for the past few maintenance cycles I felt that my original dealers' service department was lacking-even met with their service manager about the matter. Thus I decided under the circumstances I should use a different dealership for parts. Happy time begins now. The Truck City Ford dealer is a mile from where I was in Buda, so I stopped their on my way home and got what I needed at their parts counter. After a nice chat with the parts guy I returned to my truck to install the blades before I got back out on the road. I fumbled around for several minutes in the rain before asking a young man nearby (from sales) for assistance which he eagerly agreed to. He directed me to park at a covered area to get out of the rain so I drove the truck around to the service/parts drive through area and parked. By that time the parts guy and a service guy or two were on it. Timeline: from "How can I help you sir?", to "If there's anything else I can do for you sir just ask?" ~ 2 minutes (for both wipers). That's GREAT SERVICE! That's what brought me back. I will continue to patronize Truck City Ford for service on my 2017 F-350 because the people in their service department, from Mr. Rodgers to Mr. Scott Jordan and the technicians behind the scene, hit a home run Saturday. They've earned my business and their sales department will have the same chance this summer. That's all for now, Sincerely, Dan Foust More

Great people. All are up to date on service. This is my go to place for ford service. I want my suv to have a long and safe lufe. Friendly people you can count on. go to place for ford service. I want my suv to have a long and safe lufe. Friendly people you can count on. More

Quick, friendly,needs to improve on carwash when take vehicle to get it service like to have my vehicle wash other dealers do it we would really appreciated thanks!!! vehicle to get it service like to have my vehicle wash other dealers do it we would really appreciated thanks!!! More

They always take care of me everytime I come in, no matter what is being done. Someone always follows up after the service is complete as well. Great place all around. matter what is being done. Someone always follows up after the service is complete as well. Great place all around. More