Truck City Ford - Service Center

Truck City Ford has once again taken exceptional care of me and my F150. It was repaired like new and as timely as possible. Thank you! me and my F150. It was repaired like new and as timely as possible. Thank you! More

Great helpful staff that went the extra mile to fix my problem! Two different people helped solve a small but significant problem with trim that kept popping off … $10 in parts was all it took ! problem! Two different people helped solve a small but significant problem with trim that kept popping off … $10 in parts was all it took ! More

Truck City Ford has the best service department I’ve Truck City Ford has the best service department I’ve ever been to. Friendly staff and quality service. They work on more than just trucks! Truck City Ford has the best service department I’ve ever been to. Friendly staff and quality service. They work on more than just trucks! More

Great service as always, many thanks to Mario and the team. Always can count on the work and service. Very good all around and consistent team. Always can count on the work and service. Very good all around and consistent More

There’s not enough I can say about my service advisor Mario Fuentes all I know is if you need to be taken care of this is the man you need to see. As long as I’m own a Ford I will continue to bring it to Mario Fuentes all I know is if you need to be taken care of this is the man you need to see. As long as I’m own a Ford I will continue to bring it to him. More

My vehicle was in and out same day. Service was appreciated. Shuttle service was prompt and courteous. Vehicle was ready on time. Took care to provide sanitary precautions. appreciated. Shuttle service was prompt and courteous. Vehicle was ready on time. Took care to provide sanitary precautions. More

Mario in service is the best person that I deal with. He is very professional and great attitude every time I talk to him I would recommend him to any of my friends. is very professional and great attitude every time I talk to him I would recommend him to any of my friends. More

the service rep Scott Jordan was very helpful and courteous. Service was prompt. Truck is good. 1. when truck arrived a service rep said Scott was not in he would help then Scott walked up. 2. Wh courteous. Service was prompt. Truck is good. 1. when truck arrived a service rep said Scott was not in he would help then Scott walked up. 2. When i came in to pay and pick up the Truck the casher was busy on he phone and not attentive but ask me to rate her on the kiosk before we were done. This is uncomfortable and I imagine hard for most people to be honest when it is easy to see where your tapping. 3.i waited 20min for the truck after i paid standing in the middle of the service lane for the truck to arrive and not one person [I even spent time looking at a new superduty] and no one came and asked me if they could help me. it was 11amish. 4. this is my second complaint on this. The porter [not the same one] put the truck into park before the truck came to a stop. the first time i complained i was to mad to go back to service I went to the parts counter and he agreed and i saw him walk aver to service as I was leaving. 5 I need to know that my investment and loyalty are respected. More

Service Advisor was open, transparent and above all honest with his price quote for the work being done. This open communication is invaluable to any customer who may own a Ford vehicle. honest with his price quote for the work being done. This open communication is invaluable to any customer who may own a Ford vehicle. More

Service was outstanding. Could not ask for more of a professional organization. I am very pleased to know that I can count on prompt attention and service. professional organization. I am very pleased to know that I can count on prompt attention and service. More