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Truck City Ford - Service Center

Buda, TX

4.8
1,656 Reviews

1,656 Reviews of Truck City Ford - Service Center

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November 02, 2023

Fast service and the service rep made sure to check for other things that were included in the maintenance package that we had purchased More

by MIKE-MCCALLUM
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
November 02, 2023

Great service can’t wait till my next appointment Travis was very responsive and took great care of me and even had my vehicle delivered to my home More

by V6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Excellent customer service and the dealership works extremely hard to please it's customers. I highly recommend them. More

by WINDHAMJR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rodgers, Joe Vanek, Brett Bates
November 01, 2023

The experience was excellent. Blake was knowledgeable, friendly and fantastic. I appreciate getting my truck back on time for a scheduled road trip. More

by RGSOLTYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Dahlberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

The service team was very courteous and the delivery team saved me a ton of time. More

by dhwalker21
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

They did a great job ! I’m so happy with the service. Thank you so much. More

by MRVS1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Dahlberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler F , Scott Jordan, Jonathan Henry, Tim King, Richard Heuser, Brett Bates
October 31, 2023

Experience was fine just not great. They had my car for 9 weeks and when I got it back it did have the problem I dropped it off for fixed but 2 new problems that were not there when I d More

by DAWSONDRAKE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
October 31, 2023

I had the privilege of working with Richard H. at the Ford dealership, and I am thoroughly impressed. Richard's communication skills and professionalism are exceptional. He listened to my concerns More

by H.NAVARROJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
October 30, 2023

Nate and his manager are great they tested my truck to make sure it was 100% So far so good and if I discover any issues they said to bring it back. I feel comfortable and at peace with Nate's commitment More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Outstanding customer service. Richard was excellent and ensured the warranty portion of the work was completed. Thank you. More

by MILESRM71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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