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Truck City Ford - Service Center

Buda, TX

4.8
1,656 Reviews

1,656 Reviews of Truck City Ford - Service Center

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May 14, 2021

Very convenient, very personal and professional service. I have bought several vehicles from them. Obviously, I am satisfied with their service. I recommend them highly. More

by JP03
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddie Haddad
May 13, 2021

Mario did great at getting the vehicle diagnosed quickly and accurately. Repairs were completed correctly and within the original quoted time. Will use for all Ford needs More

by SERVICE84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mario
May 13, 2021

Glad to find a reliable Ford service option since we moved to the area. Regular updates are important for me and I was kept informed by Jeff. More

by JOEDCHRISTENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
May 13, 2021

Jason Harper were very courteous, friendly and professional. They assisted me in locating the truck we wanted, great team. Just wish the market conditoluobs were different. More

by K.NEWSHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harper
May 12, 2021

Friendly & professional. The sales associate had experience & great knowledge about the Ford Products. Wasn’t pushy, but relaxed & let us test drive the vehicle, as needed More

by YOLANDAMEJIA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Maria Garcia
May 11, 2021

My service advisor (Scott) is down to earth and very helpful. We have good conversations while I'm there. He makes sure everything is taken care of with my truck. More

by JHILL12JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

I am fairly new to this dealership. Only visited twice for two different vehicles. Service personnel were knowledgeable about the recalls on my car. The work took a bit longer than expected. I was give More

by BECKY.BSANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Vasquez, Service Advisor
May 10, 2021

I have been doing business with Truck City Ford for many years now and have bought several vehicles from them. It is a pleasure doing business with them and we have had nothing but great experiences with bu More

by DANNY.MUEGGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel in the service department, Eddie Haddad
May 10, 2021

Very professional, easy to work with especially the service department and with Mario Fuentes. He strives to make me feel like a part of the Ford Family More

by ESLCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarez-Martinez, Lauren Newman
May 10, 2021

Very slow. I came for basic service and waited 3 hours. I then come back for new tires and spent another 2 1/2 hours waiting. The service was great but the pace was slow. Maybe I expect too much.... More

by PASTORSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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