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Truck City Ford - Service Center

Buda, TX

4.8
1,656 Reviews

1,656 Reviews of Truck City Ford - Service Center

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May 25, 2021

Nate Lewis always provides excellent customer service. He great at communicating any updates or issues with me. He contacts me right away as soon as work is completed. More

by rgomez11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NATE LEWIS
May 22, 2021

The service crew are on top of their game!Mike Rodgers & The service crew are on top of their game! Mike Rodgers & Scott Jordan keep me updated with progress reports & ensure delivery of quality work! Outs More

by JNP0151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers, Scott Jordan
May 21, 2021

Scott Jordan was incredibly helpful and pleasant to work with. Everyone else also made the entire experience seamless and painless. The service was above and beyond my expectations. The service department a More

by THOMASLENGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Garrett Engeling
May 19, 2021

Consistently Professional & Trustworthy!Mike Rodgers Consistently Professional & Trustworthy! Mike Rodgers sets the standard for Service! Follow up calls that keep me informed on the progress of my rep More

by JNP0151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers, Scott Jordan
May 19, 2021

Great service and knowledgable staff. I highly recommend Truck City Ford for all your needs. I have highly impressed with every aspect of my experience there. More

by OGW16005
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
May 17, 2021

Thank you for always providing a great service and excellent customer service. I trust the recommendations provided by the service coordinator. I’ve had my Ford for almost seven years. More

by M.RIVERA1138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastacio
May 17, 2021

Great Service!!!! I was really in a bind and these guys came through big time. I would HIGHLY recommended them to anyone looking to get their Ford serviced!!! Ask for Jeff. More

by JOEG9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers, Jeff
May 17, 2021

knowledgeable and pleasant personnel, great service department, always helpful staff, they speak clearly and help make arrangements to get the problem solved in a timely fashion.. More

by JOANS78610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
May 17, 2021

Been a Ford man for 50 years now, have always gone to Ford for service and this dealership is one of the top performers. Professional, knowledgeable, kept me informed and delivered my vehicle as promise More

by GETZGEORGE46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian, service rep
May 14, 2021

They took care of a recall situation. Unfortunately they had me bring the car in and I had to rent a car. Then they couldn't get the recall parts. So I had to pay for the rental and still bring the car in a More

by ELTON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service personnel
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