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Truck City Ford - Service Center

Buda, TX

4.8
1,656 Reviews

1,656 Reviews of Truck City Ford - Service Center

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August 30, 2021

The sales manager is always on top of it. He always makes sure Im happy and the work is right. Had a few minor issues: But was handled in a timely manner. thanks More

by KEN94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service Manager was great always makes sure Im happy
August 30, 2021

Always quick, quality repairs and friendly staff. Never have to call for updates and always greeted with friendly attitudes. Best dealer in a 30 mile radius! More

by texashunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
August 27, 2021

The service department was great. My service advisor was Adrian Vasquez. He was very friendly, knowledgeable and helpful. The Parts department is awesome. The sales people are very go More

by JHARTSHORN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Polasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Scott Jordan
August 19, 2021

They were always courteous and attentive. Easy to make appointments. Dealership and service area are well maintained. Been coming here for 5 years and never a bad experience More

by ROCKYT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
August 18, 2021

They were very nice, professional, and they took great care of my F150. I take both My Fords to them for service. Thank you so much! More

by BRENT.DOLLAR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adrian in Service
August 18, 2021

Staff very professional. Kept my car until the problem was found. Once the problem was found, I was contacted. Thank you so much for a job well done. More

by FBU
Recommend Dealer
Yes
Employees Worked With
Nate
August 18, 2021

Scott provided excellent customer service and took time to listen to my concerns. The mid day update text was appreciated. Thank you Scott. Javier Uresti More

by MULLIGAN1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist who answered my calls was very pleasant.
August 17, 2021

I was very happy with the way I was treated by Truck City Ford. I brought my SUV for a recall and everything was completed just as they said. Even given a ride to south Austin so I could go to work. The d More

by JDFOX50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
August 17, 2021

I appreciate the comprehensive and professional service I receive from Truck City. By far, they are the best dealership service department I have used for my truck. More

by SDDASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Forman
August 17, 2021

Took care of my issue on the repairs needed . Work done in a timely manner. Customer service person very easy to work with. Only concern is need to communicate better on the status of the work. More

by SCHIESLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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