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Truck City Ford - Service Center

Buda, TX

4.8
1,657 Reviews

1,657 Reviews of Truck City Ford - Service Center

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November 11, 2021

Great Service. Had an emergency vehicle that they prioritized and we got it back inservice in 2 days. thanks More

by CHIEF2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
November 11, 2021

Clifford was welcoming, personable, friendly, helpful, courteous and timely most of all. Exceeded my expectations More

by damarini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford, Lauren Newman
November 10, 2021

They’re always willing to help through the good or bad, Mike is always willing to take care of the customer no matter what. More

by TY.MULTISONUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

I absolutely LOVE coming here for service! Mario takes such great care of me, he's the reason I keep coming back! More

by CHIFFON.HUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

The Service Dept diagnosed the issue with my F150 and quickly fixed it. Good job! More

by CRITTENDENTEXAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton
November 05, 2021

A great service department. Understood problem quickly and arranged for repairs. Excellent communication while work was being performed. More

by RJENNY2808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service rep was excellent, Robert Laughlin. He is not listed above?
November 04, 2021

Travis in service dept. is hands down the best service representative that I’ve ever dealt with. Communication, follow through, explanation, all was 100% with him. Truck City is lucky to have him and I wi More

by Jessica Cutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
November 04, 2021

I got in for my appointment very quickly repair was completed in one day. I was very pleased. More

by rrivers3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

I came in later in the afternoon to request an inspection. Got right in and less than 30 minutes, I was handed the keys and processed out - - inspection approval in hand!! Try to beat that other More

by magimarv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

magimarv1 responded

What is required other than my review?

November 03, 2021

Very enjoyable experience. Mike the Service Manager was very helpful and Roy was a hoot! More

by COWBOYFANTX59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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