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Truck City Ford - Service Center

Buda, TX

4.8
1,656 Reviews

1,656 Reviews of Truck City Ford - Service Center

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November 07, 2023

Professional and courteous service. I appreciate the good communication and extra care and attention to my vehicle. More

by HEATHERVANECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

Charles is very professional and reliable service advisor. Our experience with Truck City Ford, Charles and the mobile team have always been great. We will continue doing business with Truck City ve More

by Fox Commercial Services
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

The crew was outstanding and did a fantastic job meeting my needs on my timeline Quick and efficient work on my truck Thank you very much More

by CODYHILLIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
November 06, 2023

Richard was very prompt in contacting me with all updates...I never had to chase him to find out the status of my issues. Very polite. He and the parts dept. located my part and shortened the length More

by GARYCARTERTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
November 06, 2023

Blake was excellent at communicating with me about my vehicle service needs and very transparent about the cost. More

by JGRAJCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Dahlberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Nathaniel was great to get me in late in the afternoon for a dead battery. Service was fast and back on the road in a minimum of time. More

by AFDTHAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

My experience was excellent, very fast return on my truck with no hassle. I will come back in the future! More

by LITTLELUIS357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

The service is excellent. I would prefer not to wait 2 hours when have appointment for routine maintenance. But very good service. More

by DARCY.DOWNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Nate took care of my truck and made things right after it was not fixed right the first time More

by T_DIRK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Ms. Sara and the young ladies in the Service Department were very nice to work with. They went out of the way to make sure all of our needs were taken care of A true blessing to have. More

by JAMES_AND_KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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