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Truck City Ford - Service Center

Buda, TX

4.8
1,658 Reviews

1,658 Reviews of Truck City Ford - Service Center

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December 06, 2021

I had my current 2018 F150 serviced that I bought from Truck City Ford and bought a new 2022 F250 on the same day. The GM (Scott Robinson) was an absolute pleasure to work with through navigating the ser More

by CSJ8365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

$370 to replace a wiper switch! I will never get my truck serviced at this dealer again More

by ANDYAVERETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

Scott and your service Manager should have a raise they did an excellent job on my recall work. More

by HUTCHISONBD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Vasquez, Scott Jordan
December 03, 2021

Scott, service, took care of me, great job. He always tells me what I also have to take care of. More

by MARCOS.ALCANTARA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
December 03, 2021

Wow! I was in for a state inspection, and given how crowded the waiting room would be I thought for sure I'd be waiting hours. The service manager found the inspector, declared it a quick job to get ou More

by DWelker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didnt catch his name
December 02, 2021

Good service in a timely manner. Did all I requested at a fair price. Very neat and clean establishment. More

by WINDHAMJR007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Scott Jordan was the best service writer I have dealt with in quite a long time More

by JLRYMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
December 02, 2021

Nate is very professional and knowledgeable. Very fluid with issues and communication by text...very much appreciate the fast professional service with a great attitude...I drive past another ford dealersh More

by EDUARDO.SOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
November 30, 2021

Knowing that I’m going to be taken care when I come is the number 1 reason I come again. More

by FELISITO2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Vasquez, Scott Jordan
November 30, 2021

Great customer service. They keep you inform and return calls in a timely manner. I will be back. More

by MARYANNC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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