Truck City Ford - Service Center

Travis Guerrero (Service Advisor 9606) was great and he had the Tech's do a great job. Finished y SUV when he said it would be finished and ready to pick up. Thank you Truck City Ford (Service Dept.) had the Tech's do a great job. Finished y SUV when he said it would be finished and ready to pick up. Thank you Truck City Ford (Service Dept.) More

Always treated with courtesy and professionalism from the Manager to the parts and service department. Manager to the parts and service department. More

My car was there 4 days and cost me 576.00 they black taped wires . It was not professional at all. They left one frayed wire exposed , no tape. I think I was way over priced and waited way too long to taped wires . It was not professional at all. They left one frayed wire exposed , no tape. I think I was way over priced and waited way too long to get my car back. The owner of truck city ought to see this. Richard Cole A Ford man for 60+ years ! More

Server was grate I like that you what to with my truck to repair it nice work. repair it nice work. More

Clifton our service advisor gets 5 stars as providing prompt service, conducting call backs and letting me know promptly when the vehicle was ready. Had some issues prior to working with Clifton on gett prompt service, conducting call backs and letting me know promptly when the vehicle was ready. Had some issues prior to working with Clifton on getting call backs or information and so downgraded the ranking for the place to 4 stars. More

Excellent Great experience job well done fast service good customer service great job on door good customer service great job on door More

We switched from another Ford dealership to Truck City Ford, and it was the best decision E-V-E-R! Ford, and it was the best decision E-V-E-R! More

Nate, was very accommodating, especially since I was out of state. He got me in same day and my 2018 F150 was diagnosed and repaired within 3.5 hrs. Great service! of state. He got me in same day and my 2018 F150 was diagnosed and repaired within 3.5 hrs. Great service! More

Called a made my appointment, when I showed up the service writer came outside and helped me. Had me in and out in timely manner. service writer came outside and helped me. Had me in and out in timely manner. More

Everything went as expected. It took over an hour which was a bummer, but I didn't have anywhere to be that day. was a bummer, but I didn't have anywhere to be that day. More