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Truck City Ford - Service Center

Buda, TX

4.8
1,656 Reviews

1,656 Reviews of Truck City Ford - Service Center

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November 10, 2023

Continued outstanding service by service advisor (Mr. Noe A.) and technician. Always great well and the coffee is great and ever flowing - thank you. They serviced my 2022 Motorhome FR3 33DS with Ford More

by FRSMITH102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Avila
November 10, 2023

Richard communicated clearly and effectively, even about work that I couldn't get done at LJF! More

by KML0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
November 10, 2023

The recall repairs were done well and expediently. The pick up and return service was awesome. More

by JHBOOKLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Outstanding service experience. Richard Heuser went above and beyond to service the vehicle and get necessary repairs completed in a timely manner. Resolved all concerns in a profes More

by dayers705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
November 10, 2023

Everything we discussed was completed as we discussed, took one extra day for parts to be ordered More

by TROSS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
November 10, 2023

I really appreciated Richard Heuser’s excellent customer service skills when I brought my Bronco Sport in for service. His friendly approach turned what could have been a tedious experience into a very ple More

by STEVE JANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
November 09, 2023

Brett did great getting me in to have my truck serviced. Told me it could take a few days to repair but they had it completed same day. More

by HUBERTREY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Bates
November 09, 2023

Great Experience with Alex and the Team here. They've been incredibly helpful for all of my companies fleet needs. They make doing business there easy and keeps us wanting to come back when we ne More

by ARIEL8
Recommend Dealer
Yes
Employees Worked With
Alex Drabant
November 08, 2023

The staff were very pleasant but my problem was not fixed. It was doing okay when I picked it up but within 200 miles the same problem with the front end was back just as it was when I dropped it off. More

by RAFTER3RJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noe
November 08, 2023

I brought my 2019 Ford F-150 Lariat in to replace the rear brake pads and to rotate the tires. Brett proactively greeted me and checked me in. After the technician had a chance to evaluate the brake pads More

by REY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Bates
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