Truck City Ford - Service Center

Efficient personal always kept me informed and fix the problem in a timely manner they took great care to keep my unit clean. problem in a timely manner they took great care to keep my unit clean. More

The work I was satisfied. The service manager was very friendly & honest.(Mario)But no sticker for oil change & grease on the floor mats The service manager was very friendly & honest.(Mario)But no sticker for oil change & grease on the floor mats More

Always quick and easy to schedule service. People always polite and knowledgeable and really care about making us happy and taking care of our vehicles. People always polite and knowledgeable and really care about making us happy and taking care of our vehicles. More

Truck City Ford did a great job in service on my '21 Bronco! They got it in the shop quickly and even offered to drop me off at home or Cabela's while they worked on it. First class service and they w Bronco! They got it in the shop quickly and even offered to drop me off at home or Cabela's while they worked on it. First class service and they went out of their way to make me feel at home. More

Service department was excellent. They were Helpful and their service was great. Thank you for work. They were Helpful and their service was great. Thank you for work. More

Needed some work done on my broken visors on my Edge. Brought it in on a Saturday and they did a temporary fix on the passenger side one. They said they'd call me when some parts came in but haven't hear Brought it in on a Saturday and they did a temporary fix on the passenger side one. They said they'd call me when some parts came in but haven't heard from them. They're friendly and courteous though. More

Service Rep Robert took care of my truck's needs in an efficient manner. Purchased truck in May 2021 and it is a very reliable vehicle! efficient manner. Purchased truck in May 2021 and it is a very reliable vehicle! More

So the issue was lack of communication. I told the guy who checked in my car that I wasn't sure if I still had my warranty. He took my car and never got back to me. I figured I still had a I told the guy who checked in my car that I wasn't sure if I still had my warranty. He took my car and never got back to me. I figured I still had a warranty. But if course at the end of a 2 hour wait I had to pay 80.00 something dollars. Also someone told me before even if my warranty ran out they only charge 26.00. Not true. 26.00 for the labor 80.00 for the oil. False information which in my book is also a lack in communication. Anyhow. That's all More

OUR 2019 FORD EDGE WAS TAKEN TO TRUCK CITY FOR SOME MAINTENANCE WORK. AND WE WERE VERY PLEASED WITH THE WORK THAT WAS DONE ON THE VEHICLE. AND WE WOULD NEVER TAKE OUR FORD VEHICLES TO ANY OTHER PLACE. MAINTENANCE WORK. AND WE WERE VERY PLEASED WITH THE WORK THAT WAS DONE ON THE VEHICLE. AND WE WOULD NEVER TAKE OUR FORD VEHICLES TO ANY OTHER PLACE. EVERYTHING THAT WE WERE PROMISED THAT WAS GOING TO BE DONE TO THE SUV WAS DONE. THANK YOU FOR THE GOOD JOB. More

Help here has been lacking for sure. First time they Help here has been lacking for sure. First time they just said they couldn’t help, with towing issue on my truck, which surprised me being a TRUCK p Help here has been lacking for sure. First time they just said they couldn’t help, with towing issue on my truck, which surprised me being a TRUCK place. (I went elsewhere and had it fixed). I gave them another shot, and they came back with unrealistic quotes for spark plugs…. $1700 for 6, installed….. I did it myself for $75 and an hour and half of my time. Don’t bother here… More