Truck City Ford - Service Center

The most outstanding service department I've ever delt with. Friendly, attentive and always keeping you up to date. I will be back to this location from now on due to the lack of service from other dealer with. Friendly, attentive and always keeping you up to date. I will be back to this location from now on due to the lack of service from other dealers like Griffith or Bluebonnet. These people know what they're doing and very good at what they do. More

Nate was really attentive. Resolving the issues in a timely manner and following up with the repair. Resolving the issues in a timely manner and following up with the repair. More

Great communication and very fast, thanks for getting this completed in time for the holidays. this completed in time for the holidays. More

Quick, always kept me updated very friendly. Need more like him at places. Happy holidays Need more like him at places. Happy holidays More

Charles was excellent in understanding what I need for my car repair and scheduling Joe to come out to my home. Very efficient and easy to have the work completed. car repair and scheduling Joe to come out to my home. Very efficient and easy to have the work completed. More

Went above and beyond to make sure I knew it was happening with my car and that everything was done properly. happening with my car and that everything was done properly. More

Every person from the sales manager, sales, exit prep to financial manager were excellent to work with. Provided great service with a professional attitude. financial manager were excellent to work with. Provided great service with a professional attitude. More

Blake was great, kept me up to date through the process and made sure everything got done correctly. Thanks! and made sure everything got done correctly. Thanks! More

Outstanding service and positive attitude! I can’t say enough about the great communication and wonderful smile I was greeted with! Travis does an amazing job and is committed to the culture t I can’t say enough about the great communication and wonderful smile I was greeted with! Travis does an amazing job and is committed to the culture that makes this Dealership stand far above its peers! Way to go Travis!! Thank you for making my day go so well! More

I bought a used truck from here from out of state (North Dakota) and had a great overall experience with Truck City Ford. I saw the posting for the truck online and called the dealership and got in contact Dakota) and had a great overall experience with Truck City Ford. I saw the posting for the truck online and called the dealership and got in contact with a salesman. He provided information and answered any questions I had about the truck. Once I decided to purchase the truck I got in contact with the finance manager, Charles. He did a fantastic job in walking me through the process of how everything would play out with me being out of state and helped answer any additional questions. I can not express how great it was working with Charles. We flew into Austin where we were met at the airport by an employee who drove us back to the dealership to get the truck. Upon arrival we had noticed some additional cosmetic damage that we were not made aware of before making the purchase. However, the sales manager (I can’t remember his name but he was great too) was very understanding and helped resolve this problem right away by reimbursing back some money. Overall the process went very smoothly for being out of state and I wouldn’t be scared to purchase another vehicle from this dealership, would recommend. More