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Truck City Ford - Service Center

Buda, TX

4.8
1,658 Reviews

1,658 Reviews of Truck City Ford - Service Center

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March 11, 2022

They were great on getting me in and out quickly with the best customer service. More

by MELISSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Mario, always is straight forward with timeframes when we can get our truck back from service. Quick turnaround and great staff. More

by ALANIZTIFFANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Mario was professional and courteous as always and was able to get me in and out with great service. More

by ROBSTUDDARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Fast oil change for having no appointment but I didn’t mind waiting too much because they have a pretty nice waiting room with a nice coffee/tea machine. More

by LG21TX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
March 10, 2022

The Truck City Service Team did an excellent job replacing a defective transmission on my 2018 F150. They turned it around in less than a week, kept me informed and handled a few other issues passi More

by TMORAN7945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
March 10, 2022

Was easy to make an appointment for service. Serviced in a timely manner and at a fair price. The people were helpful and professional. More

by WINDHAMJR007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
March 09, 2022

Great service, Nate went out of his way to make me happy. The truck was ready earlier than expected. Thanks More

by DCHADGARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

Very Professional and my service manager Mario goes above and beyond to help me out as much as he can. Always on top of any repairs I need on my units he is a very good service manager. More

by JOEMASIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

Noe did a great job to start. Wrecker was running late and he stayed a few extra minutes to get us in Saturday evening. On Monday I spoke with Mike the Service Manager about the s More

by Brian B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe (service advisor)
March 08, 2022

Took my truck in for a recall notice. They did a very good job and found another small issue before it became major. Really appreciate the service department. More

by MESPEARS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel took over for Nate when Nate was not there.
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