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Truck City Ford - Service Center

Buda, TX

4.8
1,658 Reviews

1,658 Reviews of Truck City Ford - Service Center

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March 18, 2022

Excellent service for this visit. The routine oil change and multipoint inspection plus a wheel alignment were handled very efficiently and correctly. They also performed an annual st More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gurerrero
March 17, 2022

The experience with the front counter people can be described as Efficient and friendly. Thanks More

by CONSTABLE_TINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
March 17, 2022

Excellent service. Great follow through when original order wasn’t submitted. Made sure things were done right. Thank you NATE! You’re awesome! More

by PAMELAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

Taking my truck for recall rattling noise when you start up ,5 times already , bad service More

by C_HERNANDEZ1951
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathaniel Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
March 15, 2022

Truck City Ford was a lifesaver for my vehicle! My Ford Dealership had to cancel my appointment for The Works service to be done on my 2021 Bronco Sport due to lack of help which normally wouldn’t More

by ALWAYS.LOVE2JUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

Kept my truck for 3 days and did nothing. Poor communication from the service center. More

by TREVOR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Jordan
March 12, 2022

Excellent and exceptional service and prices. The Best Service in the Austin area... I'll be back! More

by T2GUNNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
March 12, 2022

They made scheduling very easy, communication was great and the truck was ready in a very timely manner! More

by JASON.BOLEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

The team kept us informed in the loop as to what was going on with our truck. The let us know early on that they thought the repair would be covered under the power train warranty, which most of the rep More

by BRIAN@CADENCESPORTS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Quick, cheap service. WiFi in place with refreshments allows to continue working whilst the team works on your car. More

by SZYMON.BARNAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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