Truck City Ford - Service Center

Great Experience with Alex and the Team here. They've been incredibly helpful for all of my companies fleet needs. They make doing business there easy and keeps us wanting to come back when we ne They've been incredibly helpful for all of my companies fleet needs. They make doing business there easy and keeps us wanting to come back when we need more vehicles! More

The staff were very pleasant but my problem was not fixed. It was doing okay when I picked it up but within 200 miles the same problem with the front end was back just as it was when I dropped it off. fixed. It was doing okay when I picked it up but within 200 miles the same problem with the front end was back just as it was when I dropped it off. During the process I asked several times for an area engineer be called in because of the nature of the problem was a safety issue since it has to do with the steering. They obviously didn’t want to do anything other than “cookie cutter” repairs Jim Richman More

I brought my 2019 Ford F-150 Lariat in to replace the rear brake pads and to rotate the tires. Brett proactively greeted me and checked me in. After the technician had a chance to evaluate the brake pads rear brake pads and to rotate the tires. Brett proactively greeted me and checked me in. After the technician had a chance to evaluate the brake pads, Brett informed me that there was sufficient brake pad thickness to wait until my next oil change. He saved me time and money on the visit. Thanks! More

Professional and courteous service. I appreciate the good communication and extra care and attention to my vehicle. I appreciate the good communication and extra care and attention to my vehicle. More

The crew was outstanding and did a fantastic job meeting my needs on my timeline Quick and efficient work on my truck Thank you very much my needs on my timeline Quick and efficient work on my truck Thank you very much More

Charles is very professional and reliable service advisor. Our experience with Truck City Ford, Charles and the mobile team have always been great. We will continue doing business with Truck City ve advisor. Our experience with Truck City Ford, Charles and the mobile team have always been great. We will continue doing business with Truck City very good service More

Richard was very prompt in contacting me with all updates...I never had to chase him to find out the status of my issues. Very polite. He and the parts dept. located my part and shortened the length updates...I never had to chase him to find out the status of my issues. Very polite. He and the parts dept. located my part and shortened the length of time to get the truck repaired and back to me by 1-1.5 weeks. Bravo More

Blake was excellent at communicating with me about my vehicle service needs and very transparent about the cost. vehicle service needs and very transparent about the cost. More

Nathaniel was great to get me in late in the afternoon for a dead battery. Service was fast and back on the road in a minimum of time. for a dead battery. Service was fast and back on the road in a minimum of time. More

My experience was excellent, very fast return on my truck with no hassle. I will come back in the future! with no hassle. I will come back in the future! More