Truck City Ford - Service Center

Good service. Took a little longer than expected to complete. Asked if I purchased the car their when I scheduled my appt. I was then asked the same question when Took a little longer than expected to complete. Asked if I purchased the car their when I scheduled my appt. I was then asked the same question when I came in for service. This always makes me think that I'm getting treated different depending if I purchased the vehicle there. Dealerships need to quite that. They can always look that info up against the vin. Just a bad question to ask the customer and seems like bad record keeping when ask that multiple times. More

Very clean facility and professional staff. Charlie assisted me and kept men informed. I really appreciate the shuttle services they offer. They dropped me home and picked me back up to pick Charlie assisted me and kept men informed. I really appreciate the shuttle services they offer. They dropped me home and picked me back up to pick up up car! Great service! More

We are very grateful for the excellent service from Truck City Ford! We purchased a 2021 F-150 from Griffith Ford and were promised that we were set to pull a travel trailer. We quickly discovered that it di City Ford! We purchased a 2021 F-150 from Griffith Ford and were promised that we were set to pull a travel trailer. We quickly discovered that it did not have a trailer brake controller. Griffith Fird was unwilling to help us resolve this serious problem for a year. I found a brake controller and Truck City Ford quickly installed it for us. More

Prompt service. Text message updates was very helpfully and ultimately mechanic corrected issue and I was back on the road. Text message updates was very helpfully and ultimately mechanic corrected issue and I was back on the road. More

I had great service for my vehicle. Everyone was friendly and helpful. I left knowing they took care of my car. Everyone was friendly and helpful. I left knowing they took care of my car. More

When they did my oil change they didn’t tighten up everything under the hood found screws that were loose around air filter everything under the hood found screws that were loose around air filter More

They treated good and told me what else , if the truck needed anything else and the time was quick. needed anything else and the time was quick. More

Amazing service from the best kind of people you could ever hope for. From the initial troubleshooting to payment with the cashier, I couldn’t have dreamed a smoother process. I’ll definitely be back for ever hope for. From the initial troubleshooting to payment with the cashier, I couldn’t have dreamed a smoother process. I’ll definitely be back for my next service! More

Just dealership was absolutely awesome, the professionalism and the speed in which they operate at, was just incredible. I was in a very tough position in my life, and just buy them doing their professionalism and the speed in which they operate at, was just incredible. I was in a very tough position in my life, and just buy them doing their job, which I would say above and beyond, it actually made a huge impact on my life. If I ever have to have work done on my truck, I will drive no matter what it takes or how many miles, to have this dealership work on my truck! Thank you to everybody at that dealership !😍😍😍😍 I am from Colorado, but my dealership is definitely truck city ford. More

Mike Rodgers in service went above and beyond to assist us. He made sure we were helped and took a personal interest in us. us. He made sure we were helped and took a personal interest in us. More