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Truck City Ford - Service Center

Buda, TX

4.8
1,708 Reviews

1,708 Reviews of Truck City Ford - Service Center

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September 12, 2022

Great customer service, I have always been taken care of whenever I go there. It’s for that reason I have purchased my last 4 trucks there. More

by LDARNELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2022 -

Truck City Ford responded

Truck City appreciates your review and positive feedback. they pride themselves on a top notch service department and sales department. We hope to continue to serve you, and your loyalty is greatly appreciated.

September 11, 2022

I live in San Antonio, I own a 2019 Ford Edge SEL, 23,000 miles. I had a hard down shifting problem. Red McCombs Ford on I -10 had my car for 10 days and didn’t look at it. I picked it up. Called 7 Ford Deal More

by jetblast7442
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Kuipers, my Service Representive, great.
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Sep 14, 2022 -

Truck City Ford responded

jetblast7442, we are delighted we were able to help resolve your issues with the EDGE, and taking time to provide us positive feedback on your visit. The team works hard and Nate is always at the top of the pack for service, updates, and keeping things real for customers.. We are delighted we helped out, and look forward to any future service needs you may have.

September 09, 2022

Got work done quickly and reasonably. Efficient check in and payment.procedure.. Friendly and efficient staff. More

by etexasbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Trujillo
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Sep 14, 2022 -

Truck City Ford responded

etexsbob, thanks for your feedback on recent visit to Truck City service. We are among the top in the state, and will continue to work hard for the customer. We look forward to an opportunity to work for you in the future whatever your needs may be.

September 09, 2022

Travis was great from start to finish. Helped me with my issue and really listened. I live in San Marcos but will keep coming back to Truck City. More

by GALLOWIN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebekah Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Guerrero
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Sep 14, 2022 -

Truck City Ford responded

Travis does a great job for the customer, and works to keep the process simple, but complete. Truck City Ford service is among the best in the state, and we appreciate your business and rating.

September 09, 2022

I think I have found great customer service close to me and couldn’t be happier! More

by Kdgutie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
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Sep 14, 2022 -

Truck City Ford responded

Kdgutie, thanks for the positive feedback and we are happy to provide your service and meet your expectations. We are as close as a phone call for any future service or sales needs you may have.

September 09, 2022

Too high on service work but need ford service to make repairs. Good service though. More

by BILLF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neo
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September 09, 2022

This dealership is always friendly, and gives you an accurate diagnosis of what needs to be done. The customer is always number one. Best experiences ive ever had with a dealership. More

by DB2ACE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Truck City Ford responded

Providing the customer with an accurate diagnosis is the top priority at Truck City Ford, and our techs are among the best in the business. Thanks for your feedback on your recent visit, and the five star rating.

September 09, 2022

Service team is always ready to help. Communication is great and my truck is always ready when promised. More

by GHays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
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Sep 14, 2022 -

Truck City Ford responded

GHays, we welcome your feedback and appreciate the five star rating. The service team works diligently to keep vehicles in great running condition, keep customers informed during the process, and deliver exceptional service. We appreciate your review and rating.

September 08, 2022

Great Service Department. They acted fast and returned my vehicle in a timely manner. Thanks Truck City Ford. More

by RUDYROD76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Gonzales
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Sep 08, 2022 -

Truck City Ford responded

Thanks for your time to send us a review, and providing positive feedback. We appreciate your business. Thanks for the great rating.

September 07, 2022

Daniel was reliable friendly and Professional above all. He made my first appointment very satisfying. More

by JAMESCOCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Sep 07, 2022 -

Truck City Ford responded

JAMESCOCO, thanks for taking your time to write us a review on your recent visit to Truck City Ford. Daniel is among the top performers, and we value him at the dealership. We appreciate your review, your business, and the 5 star rating.

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