Truck City Ford

Great buying experience. Eddie Haddad has a very high level of professionalism. He worked very hard to get us the possible deal. Highly recommend him. level of professionalism. He worked very hard to get us the possible deal. Highly recommend him. More

I had been to 2 other Ford dealers and they were unable to show me the Escape Titanium and made efforts to redirect me to other models.. Ramiro quickly found the car I wanted and had it ready to test driv to show me the Escape Titanium and made efforts to redirect me to other models.. Ramiro quickly found the car I wanted and had it ready to test drive. He was professional and personable. I would recommend him and Truck City Ford. More

Frank Castro went out of his way to find the exact vehicle we wanted. He worked with management and finance to get us the best price available. Finance worked hard to get the additional warranty we vehicle we wanted. He worked with management and finance to get us the best price available. Finance worked hard to get the additional warranty we wanted at a price we could afford. We have bought several new and used vehicles from this dealer and will be back for our next purchase. More

Andrew was great to work with! He took the time to answer my questions in a very friendly, professional manner. During my visit, he was dedicated to finding a price that worked for my needs. I highly recomme my questions in a very friendly, professional manner. During my visit, he was dedicated to finding a price that worked for my needs. I highly recommend this dealership! More

Eddie and Sergio were great as always. I went in to Eddie and Sergio were great as always. I went in to purchase my wife a new Expedition. Eddie was out, Frank jumped on my leg with the excitement of Eddie and Sergio were great as always. I went in to purchase my wife a new Expedition. Eddie was out, Frank jumped on my leg with the excitement of a 6 month puppy. Explained the broad strokes of what I was wanting. Upon delivery and surprising my wife with the new vehicle I found the broad strokes had been erased. Furthermore realized 4 blatant lies. Then received a message from Mr Frank Castro with him explaining to me, I needed to call him man to man, with one more lie to boot. After buying three new vehicles within 9 months, referring friends. If I were to return it would be for Eddie and Sergio. If you have the honor to meet Mr Castro, run. More

I tried purchasing a 2001 f250 from Lou. I live 3 hours away in Arlington. Lou told me this truck was in great shape except for a missing piece of trim on the tailgate, minor paint scratches, and it wouldn away in Arlington. Lou told me this truck was in great shape except for a missing piece of trim on the tailgate, minor paint scratches, and it wouldn't come out of 4x4 but that was going to be fixed before i got there. Lou told me the truck was checked out by there mechanics and needed nothing but a new owner, he also told me he personally drove it and checked everything. So i drive 3 hours there. When i got there the truck was waiting up front before i ever put the key in the ignition i found the tilt steering broken, the steering wheel wouldn't come down and steering column was very loose. On the test drive before i got out of the parking lot i found with Lou sitting beside me the passenger power mirror didn't work, the heater didn't work, the front end had very loud popping in it without hitting any bumps, The compass and fuel mileage indicator didn't work. When i asked him about these things he would not respond. I asked him why he didn't find these things wrong with the truck since he drove it and assured me nothing was wrong with it. They where not willing to take care of any of these problems or work with me on the price of the truck. Since he lied to me about the condition of the truck I was very upset and walked out then realized that i had his keys and he had mine. He had to get my keys from his sales manager, the sales manager asked what the problem was. Lou told him that I didn't want the truck because of all the problems they didn't tell me about. I told them the only way i would do the deal was if they came down on the price or fixed the problems with the truck, they said no so i walked out, while i was walking out Lou told me he had been doing this for a long time I told him obviously not long enough because he doesn't know how to treat customers. I will never go back and do not recommend anybody buying a truck from them. More

I just recently purchased a 2010 F150. I drove over an hour to get to this dealership and I will say this was by far the best experience I've ever had. The customer service was great and we felt right at hour to get to this dealership and I will say this was by far the best experience I've ever had. The customer service was great and we felt right at home! The pricing on vehicles is the best around by far! I would highly recommend this dealership to anyone looking to purchase. They made the trade in process and the buying process a breeze! Next time I make a purchase this is the first place I'm going to look! Thanks to everyone who made this experience the best! More

I am a returning customer. I even went to two other dealers before returning and gave my parameters to the other dealers and one even laughed saying no way. However, Bob and Sergio were able to meet my dealers before returning and gave my parameters to the other dealers and one even laughed saying no way. However, Bob and Sergio were able to meet my needs and I drove home with my new truck. Will give them the option of selling us my wife's new Explorer at the end of the year. More

I'm very pleased with the outcome because I was starting to think that I would never be able to land a deal that I could afford and be able to make the monthly payments. I knew that if the deal was starting to think that I would never be able to land a deal that I could afford and be able to make the monthly payments. I knew that if the deal wasn't suitable to my budget that I would have to keep looking further. Ross Wolpin worked with me so that I was able to purchase the vehicle that I wanted. I'm very glad Ross took an interest and understood my situation and took the necessary steps to make it work for me. Thank you, Ross! More

I purchased a 2012 Ford Fusion SEL from Mizael Vega with Truck City Ford. He was amazing. Very friendly. We were there for quite a while waiting for the car to be brought from another location. I have t Truck City Ford. He was amazing. Very friendly. We were there for quite a while waiting for the car to be brought from another location. I have two young kids, so he did his best to get us out of there ASAP. He even offered for me to bring the car back to get detailed so we didnt' have to wait. Having to deal with the stress of buying a new vehicle, as well as having two young boys running around, can be really hectic. But he made it easy for me an I really do thank him for that. More