Truck City Ford

Shopped 15 dealerships, but only needed one. Adam Perry found me the best deal on my new F-150 XLT SuperCrew! I extensively shopped 15 different dealerships from Temple through San Antonio and f Adam Perry found me the best deal on my new F-150 XLT SuperCrew! I extensively shopped 15 different dealerships from Temple through San Antonio and found the best truck at the best price with Adam at Truck City Ford! I should have just come here first and saved myself a lot of time! Highly recommend! More

Bait and Switch Kept inquiring about fictitious 2013 Ford Fusion priced at 14,994 with 15k miles.I was told it was on the lot (this was Thurs) then later called and t Kept inquiring about fictitious 2013 Ford Fusion priced at 14,994 with 15k miles.I was told it was on the lot (this was Thurs) then later called and told it was sold. Called again on Sat to ask about another Fusion and was told the other one was still available. I said I would like to come in for test ride and all of a sudden it sold. Now the vehicle is still listed and available at Truck City Ford. Will never step foot in your store. More

New Escape Thank you for the great service in getting us in our new Escape. I am so grateful you went that extra mile to help me during a difficult time. Thank you for the great service in getting us in our new Escape. I am so grateful you went that extra mile to help me during a difficult time. More

great customer service I went in just to look and met a great salesman, he walked me through the process and I got the truck I have been wanting for a long time. I can hones I went in just to look and met a great salesman, he walked me through the process and I got the truck I have been wanting for a long time. I can honestly say that it was a great experience. Thank you Eddie Haddad More

Excellent customer services I went to the Truck City Dealer looking for an Acura MDX 2007. They gave me a good deal for my Highlander Hybrid and a good finance for the Acura. The I went to the Truck City Dealer looking for an Acura MDX 2007. They gave me a good deal for my Highlander Hybrid and a good finance for the Acura. The attention was awesome. When you get there ask for Paul, he will give you the best deal affordable to your budget. I will return in a near future for buy a Ford Raptor. More

Great Customer Service I hate buying a new car or truck, so this go round, I shopped on the internet. I found the very best price on a 2014 F150 XLT at Truck City Ford. Some I hate buying a new car or truck, so this go round, I shopped on the internet. I found the very best price on a 2014 F150 XLT at Truck City Ford. Someone promptly texted me about the truck, checked that it was available on the lot and set up an evening time to for me to test drive. I worked with Adam, who is the internet sales manager. He was extremely courteous, patient, and low key. No hard sell here. He explained that the beauty of internet sales is that the very best possible deal is posted. All I had to do was test drive and decide if I wanted the truck. This 2014 model was miles advanced from my 2005 F150, but I paid the same price! That's a great deal. In fact, the deal was so good, that I was able to upgrade to leather seats and get my bedliner blown in, too. Edmund's reviewed this year model and said the dashboard electronics were confusing. I thought they were pretty easy to figure out. The seats seem a little thinner than my '05, but I can't say they are less comfortable. Overall, the interior upgrades are very satisfactory. I also downgraded to a V6. I'm pleased with it's torque. It feels as punchy as my old V8, so I think it will do just fine for my needs. It's a nice ride! I'm still waiting to schedule my seat upgrade and bedliner, but so far the service has been very good. Adam even met me at my office to show me leather samples. The only flaw in my experience was a scratch on the front bumper of the truck. It looks like a worker didn't report his little accident when moving the truck. Adam responded immediately, and gave me no hassle about getting that touched up. Overall, I would recommend Truck City's internet sales department. It's a fast, no hassle way to get the truck you want, and the price was fantastic. I'll deduct a star because the truck was not detailed when I arrived to test drive it. I understand they don't want to put that work into a vehicle that might not get sold. However, had that been done, they would have caught the scratch on the front bumper before I bought it. (It was dark when I test drove and bought the truck, so I didn't see the damage until the next day.) If the service goes as well as the sale, then this is a good dealership that's worth the drive to Buda. More

Excellent customer service Thank you to austin and yoany for the best car buying experience. They listen and understand when it comes to car buying. I have been all over austin Thank you to austin and yoany for the best car buying experience. They listen and understand when it comes to car buying. I have been all over austin looking for the perfect car for my family everywhere else was just uncomfortable I hated showing up to look at a car and being pushed by the managers. This place is not that they make it very simple and no headaches. Thank you again austin and yoany. More

Suburban Good experience. Sales staff friendly. I would incorporate the used car office in with main office. I was confused when I first got there. Thanks. Th Good experience. Sales staff friendly. I would incorporate the used car office in with main office. I was confused when I first got there. Thanks. This survey is starting to wear me out and I don't like having my email entered into some database. This is the 5th time I have tried to submit this stupid thing. If it were not for my salesman, I would tell this website to pound sand! More

Dan actually is "The Man" You know how cool guys in movies walk slowly away from the explosion without looking back?That's Dan. You know the running back who scores a touchdown You know how cool guys in movies walk slowly away from the explosion without looking back?That's Dan. You know the running back who scores a touchdown, but instead of celebrating like he just won the lottery, he just goes on about his day because scoring touchdowns is such an ordinary thing there is no reason to celebrate? That's Dan. You know how Buzz Aldrin went to the moon and now he walks around all smug about it? Well that's Buzz Aldrin. Dan would be much cooler about going the the moon. I had been looking for a very specific truck. The right color, the right options, regular cab, short wheel base, four-wheel drive. It was like looking for a four leaf clover. Turns out Dan had one. The next closest truck like it was in Mississippi. I got more than I expected for my trade, and paid less than I expected for the truck. The entire process took 2 hours, and that's because we spent about an hour and a half joking around and telling stories. These guys really were incredible to work with. Friendly, down-to-earth people who treat you like they would want to be treated. Most are prior service military, and clearly remember what respect and integrity mean. If for some reason I ever decide I want a different truck, I'm calling is Dan. Because you know what will happen? I'll get a great deal, have another wonderful experience, and get exactly what I wanted. Just an ordinary day for Dan. More

Customer Service It's hard to find any place nowadays that still have customer service but I found the place. All the staff I came into contact with were nothing but It's hard to find any place nowadays that still have customer service but I found the place. All the staff I came into contact with were nothing but welcoming and friendly. The sales service was great! Thanks, Brodie! More