Truck City Ford

Hard Working Sales Staff I custom ordered a 2015 F-150 from Truck City. For some reason Ford experienced problems actually getting the truck from Michigan to Texas. The folks I custom ordered a 2015 F-150 from Truck City. For some reason Ford experienced problems actually getting the truck from Michigan to Texas. The folks at Truck City were great at finding out information and keeping me in the loop about what was going on with my order. When the truck arrived in San Antonio they went down and picked it up and brought it back so I would have it to drive sooner. If you need a new truck go see Eddie Haddad!! He'll treat you right! More

Another good experience I bought a used truck here about four years ago and was treated well and got a pretty good price. So when it was time to buy a newer used truck I ende I bought a used truck here about four years ago and was treated well and got a pretty good price. So when it was time to buy a newer used truck I ended up buying here again. I did look at another Ford dealer in Austin on the motor mile first...their truck (2010 F150 XLT 2WD) compared to the one I found and bought at Truck City Ford (2010 F150 Lariat 4WD)...no comparison. I got so much more truck for about $1000 more. Do the math, you can't beat that. More

Best experience ever Found a Honda Civic on their website that I wanted. Paul and everyone else went out of their way to get me the price and payments I wanted. They had Found a Honda Civic on their website that I wanted. Paul and everyone else went out of their way to get me the price and payments I wanted. They had my paperwork ready when I got there so I did not have to sit and wait. I have recommended Truck City to all of my family and friends, I will return to them the next time I need another vehicle. More

Bought a 2015 Expedition I worked with a salesperson, Jon Lesly, that responded to me after I had looked at vehicles on-line. Jon was excellent. He followed up in a timely a I worked with a salesperson, Jon Lesly, that responded to me after I had looked at vehicles on-line. Jon was excellent. He followed up in a timely and professional manner and we were able to work a deal for the exact Expedition I wanted. We negotiatd for a good price with a fair trade in value on my '05 Navigator. Truck City had to get the vehicle from a dealer in Katy, which they did at no cost to me. We put together all of the paperwork on line and I was in and out of the Dealership in an hour! More

More than a customer After being burned by many dealers in san antonio by bait and switch after bait and switch I decided to look outside the city for a vehicle and was lu After being burned by many dealers in san antonio by bait and switch after bait and switch I decided to look outside the city for a vehicle and was lucky enough to come across truck city ford. I found the mustang gt I was looking for. Was test driving it in under 15 minutes. No waiting for hours and dealing with a salesperson who knows nothing about the car you are looking at. They worked with me despite several setbacks and in under a week I was driving away with my ride. Will kept in contact and never made me feel like I was bothering him despite all the setbacks and never made me feel like he just wanted to close the sale and be rid of me. Will recommended them to my whole family and friends to look at when buying a vehicle. More

Excellent service! Customer service was excellent! Salesman Adam Perry was friendly, helpful and not pushy. He made buying a new truck a good experience! Great dealer Customer service was excellent! Salesman Adam Perry was friendly, helpful and not pushy. He made buying a new truck a good experience! Great dealership to work with. Thanks for your help! More

Best buying experience ever Online shopping led me to Truck City Ford, a dealer ship that is really close to my home. I dealt with Dave Arterburn on the purchase of a 2015 Escap Online shopping led me to Truck City Ford, a dealer ship that is really close to my home. I dealt with Dave Arterburn on the purchase of a 2015 Escape SE. I must say that this was the first time in my 80 years that I have NO buyers remorse in re a car purchase. We were very well treated and shown every courtesy. Great staff to deal with. More

New F250 XLT I would like to thank Jim Price and the Sale manger for their outstanding service, and for making this happen. This is a dealership that make dreams I would like to thank Jim Price and the Sale manger for their outstanding service, and for making this happen. This is a dealership that make dreams come true. Thank you once again Jim for going beyond the call of duty. More

Awesome and EASY experience That was easy. After searching high and low for the perfect truck and getting ready to compromise on what I wanted, I was getting ready to drive to T That was easy. After searching high and low for the perfect truck and getting ready to compromise on what I wanted, I was getting ready to drive to Tyler TX to pick up my new F150. I decided to search one more time locally and Leif Johnson Truck City Ford had just the truck I wanted on their website in an "in transit" status. I called to get more details and was paired with Adam Perry as my salesman. He inquired as to when the truck would be in and low and behold it had just arrived on the lot. I went out the next morning and Adam was kind enough to come in on his day off to meet me. He did the make-ready before I arrived and had the truck in pristine condition for our test drive. Adam was extremely knowledgeable of the truck and all it's options and took me for a great test drive. He has a route that takes you through some rough and curvy roads so you can get a true feel of the cars handling. We got back to the dealership and after a little haggling with the finance manager over my extended warranty, we inked the deal. I was in and out of the dealership driving away in my new truck in about 90 minutes! While the dealership may look a little outdated on the inside, the staff and their process is phenomenal. I'll be back! More

Great staff & great truck! This is a great dealership to work with. I've never had a vehicle shopping/purchasing experience that was as easy and stress free as this one was. If This is a great dealership to work with. I've never had a vehicle shopping/purchasing experience that was as easy and stress free as this one was. If you are looking for a Ford (and you should be) in the Austin or surrounding areas stop by and check this place out. They only sell trucks and SUV's so the staff is extremely knowledgeable on their product. Much more so than a full lineup where the staff need a broad knowledge of all products including cars and such. My salesman (Adam Perry) was the easiest car salesman I have ever worked with. He listened to my wants and needs and found a vehicle from another lot that was perfect. And, he had it delivered overnight so it would be there first thing in the morning when I got there. He was very honest through the entire process. Everybody has had experiences with "that" sales guy who fudges the facts and highlights the good while conveniently omitting the bad stuff. Adam did none of this. Also, not a huge deal, but this dealership had lower dealer/document fees than any other dealer I have seen. Overall, this dealership has a great staff, and they sell a great product! More