Truck City Ford

Best experience ever. I am 46 years old and this was by far the best car (truck) buying experience of my life. I am from San Antonio and Mike Colgan (finance manager) was e I am 46 years old and this was by far the best car (truck) buying experience of my life. I am from San Antonio and Mike Colgan (finance manager) was easy to work with via email, to include a good estimate on my trade in and providing an OTD price before I got there. I drove up expecting the usual car dealer dance and instead they verified the condition of my trade and the email estimate stuck. They assigned me to Ed (salesman) who was helpful and answered my questions.. There was no hard sell for any extras, I declined the warranty and was on my way in my new 2015 F-150 in a little over an hour. Thanks for a great experience, I will send anyone looking for a truck to you guys!! More

Positive New Car Buying Experience Truck City Ford made the new car buying experience as pleasant, simple and positive as possible. David A was a great salesman and I enjoyed working wi Truck City Ford made the new car buying experience as pleasant, simple and positive as possible. David A was a great salesman and I enjoyed working with him. The dealership went out of their way to work with me and I greatly appreciate their efforts. More

Extremely Competent! Brian Geary's knowledge of the product was exceptional! He was interested in what WE needed ....unlike another competitor. The Ford Ecoboost is a perf Brian Geary's knowledge of the product was exceptional! He was interested in what WE needed ....unlike another competitor. The Ford Ecoboost is a perfect fit. We never felt like we were getting the 'car sales pitch' or double talk ...which is why most people hate shopping for automobiles. Mike and Chip were very professional also. We are very grateful for Brian and his expertise. More

Hard working team I dealt with Chip and Brian G. They were very helpful and knowledgeable. The team worked furiously to find me what I was looking for. I tried several I dealt with Chip and Brian G. They were very helpful and knowledgeable. The team worked furiously to find me what I was looking for. I tried several dealerships and they took the cake. I was able to get the truck I wanted, but the interior didn't quite match up, but they made the deal right. Again the team was excellent to work with, paid great attention to what I was saying and very responsive. Anytime I had a question I shot a text over to Brian and he was right back with the answer, I must say it was a great experience. More

Perfect Most of my purchase was conducted over the Phone with Chip, then Eddie Haddad took over and the experience was the best I've had buying a new truck ye Most of my purchase was conducted over the Phone with Chip, then Eddie Haddad took over and the experience was the best I've had buying a new truck yet !!!! More

Fastest deal ever! I went to this dealership to look at a Ford Transit van that I had seen on their website. I inquired online, and Chip responded very quickly by email I went to this dealership to look at a Ford Transit van that I had seen on their website. I inquired online, and Chip responded very quickly by email and phone, offering a quote right up front! When I went to the store, Chip asked Eddie Haddad to help us, The van was already parked in front ready for a test drive. Eddie knows these vehicles, and was enjoyable to deal with.. From the time we walked in, until we left with the vehicle, only two hours had elapsed. I was amazed and VERY pleased. These guys are VERY easy to deal with, and the price was outstanding. Overall, I'd recommend this dealership to anyone. More

Eddie Haddad @ Truck City. Ask for him! I truly believe that Eddie Haddad at Truck City is a magician in the car sales industry. Eddie was the salesperson up for a client when I walked in. I truly believe that Eddie Haddad at Truck City is a magician in the car sales industry. Eddie was the salesperson up for a client when I walked in. He took the time to give me a number on my trade and then sit and just talk finance with me without ever bringing up a new vehicle. Our first conversation was strictly discovering if it made sense to trade or keep what I had. After about 20 minutes of talking finance, we exchanged business cards and agreed to reconnect the following week. In the mean time I did shop two other Ford dealers and was greeted with the typical sales pitch, including one dealer telling me that they would not give me a number on my trade unless I paid them a appraisal fee! The following week I reached out to Eddie, as we agreed, and began work in earnest on finding me the exact truck I was after. After searching high and low across Central Texas we found the perfect vehicle sitting right in front of us. After a test drive and a quick credit app, I left the dealership with the promise that they would call me to firm up the details. Two hours later I get a call from Eddie with the first offer. It was too high so back to the drawing board we went. Thirty minutes later came the second offer. Still too high. An hour later the third offer was put before we which hit every number I needed. Deal was done and we agreed to meet the following afternoon to finalize paperwork. Oh, I forgot to mention, Eddie did all of this ON HIS DAY OFF!! Talk about committed to customer service!! Fast forward to the next afternoon. Eddie stayed late to go over the bells and whistles of the new truck. Paperwork was completed in about an hour. It would have been less expect for a misspelling of my name. All and all, I have to say Eddie made the experience pleasant. I wouldn't hesitate to refer him to my friends or family! More

Great Experience! Eddie Haddad @ Truck City Ford is the man! My wife and I needed to move into a larger vehicle after having a baby, and he did everything in his power Eddie Haddad @ Truck City Ford is the man! My wife and I needed to move into a larger vehicle after having a baby, and he did everything in his power to make sure that it happened. We not only got what we were looking for, but also at the best price possible. I have worked with many car sales people in the past and he is by far the best I have come across. My wife and I didn't feel any sense of pressure from Eddie and he did his very best to walk us through the purchase in a professional manner. I believe that Eddie's interests truly align with the customer and their satisfaction. More

Overwhelmingly helpful! I went there on a whim because it was close to home and I wanted to check out the 2015s... but my intentions were getting down to Planet Ford for the I went there on a whim because it was close to home and I wanted to check out the 2015s... but my intentions were getting down to Planet Ford for the best deal...but...Eddie Haddad totally hooked me up with a gorgeous truck and gave me a smoking deal that planet ford couldn't touch! I LOVE FORD, despite my husband, and am the 'horse girl' who does the hauling and feed lugging and hay loading, so I will always be driving a truck! If i ever decide to get a new one again, I will only go back to Truck City in Buda! And I hope Eddie is still there, he worked miracles and took care of me BIG TIME! I was so impressed! More

Great Service Department! I brought my truck in for it's 10k service this morning. I scheduled an appointment and let my service adviser, Keith Anders, know that I will need t I brought my truck in for it's 10k service this morning. I scheduled an appointment and let my service adviser, Keith Anders, know that I will need to wait for the truck so that I could get to work. Keith said he would get the work done. The work was done quickly and correctly and I was on my way to work. I discussed with Keith the way I am using the truck and he made a note in the files to ensure that the service is adjusted to address my use of the truck. This was a great service visit. Highly recommend having your vehicle serviced at Truck City Ford. Ask for Keith! More