Truck City Ford

Great Experience Having purchased several vehicles over the years, this was as good an experience as I’ve ever had. Really upfront, no b.s., great price. Our salespers Having purchased several vehicles over the years, this was as good an experience as I’ve ever had. Really upfront, no b.s., great price. Our salesperson Jeff did a great job working with us to satisfy all our requirements and questions. Everyone we met was very nice. Great inventory choices. Dealership was very neat and clean. Overall a great experience. More

Amazing and Honest Customer Service!! I went to trade in my car and I was concerned about my circumstances, but Monica Z made me feel at ease right away. She’s very courteous, honest, and I went to trade in my car and I was concerned about my circumstances, but Monica Z made me feel at ease right away. She’s very courteous, honest, and was able to arrange a deal that works for me with no restrictions. She took into account everything I needed or wanted in a vehicle and made it happen in barely any time at all. I’ve spent so much time before in dealerships trying to get a car and it taking all day. I was happy with the amount of time from arriving and getting my car assessed to me leaving with my new Ford in only a few hours. Talk about fast and efficient! I also learned a lot that I didn’t know before from all the other dealerships I have been to. They even told me things to watch out for in the future when looking for new cars! I will defiantly be back to see Monica when the time comes for another vehicle! Thank you, Monica! More

New truck day I just wanted to say that Jonathan was amazing and extremely helpful in finding my new truck. He answered all my questions and was very personable, ma I just wanted to say that Jonathan was amazing and extremely helpful in finding my new truck. He answered all my questions and was very personable, made it feel like a genuine great experience rather than another sale. More

Great place! Lori Perez is awesome to work with! I highly recommend her! She is very knowledgeable of the vehicles available and very easy to work with! Lori Perez is awesome to work with! I highly recommend her! She is very knowledgeable of the vehicles available and very easy to work with! More

Outstanding service Excellent management, customer service, friendy ,proficient in ensuring you have the vehicle you are looking for. Does not try to sell the customer j Excellent management, customer service, friendy ,proficient in ensuring you have the vehicle you are looking for. Does not try to sell the customer just a vehicle he does not want. I commend the sales consultant Monica Zuniga and dealership for their successful efforts selling me the exact vehicle i was searching for. More

Amazing Ms. Lori @ truck city Buda. Lori worked with me until she got me the best deal in the entire zip code. She stayed late, she kept in constant contact with offers for me, gave me c Lori worked with me until she got me the best deal in the entire zip code. She stayed late, she kept in constant contact with offers for me, gave me choices. Got a fantastic bottom line, diffenately shop there first and you wont waste any time to get the best deal. Everyone in preowned and new sales were great paperwork was explained in language I could understand, so thanks to Wesley as well. Thank you all! More

Exceptional Customer Experience My recent experience buying a new F150 from Truck City Ford was exceptional from first contact through the completion of the sale. A special shout out My recent experience buying a new F150 from Truck City Ford was exceptional from first contact through the completion of the sale. A special shout out to Mario Fuentes and Eddie Haddad. Their knowledge and insights provided me with a high degree of confidence that my 5+ star customer experience with Truck City Ford will continue into the future. More

Worst car/truck buying experience in 49 years. I've purchased 49 cars/trucks in the past 30 years. This was by far the worst experience ever! A deal was made and then after my 9 hour drive to the I've purchased 49 cars/trucks in the past 30 years. This was by far the worst experience ever! A deal was made and then after my 9 hour drive to the dealership, they subtracted $1,500 from my trade value. Their "perfect" 2017 F350 was not so perfect. Deep scratch in rear seat, running board coming apart, rear sensor missing. Then, after I bought the vehicle, which I should not have, the GPS and Bluetooth screen cluster failed on my 9 hour drive home. Dealership in NO way tried to resolve my concerns. Tires on the truck were smaller than recommend on door jamb and they would not replace either. Bottom line, we all have a choice where we buy new or used vehicles. Please save yourself some serious pain and misery and go elsewhere. More

Very Caring and Professional My husband and I are very pleased with our purchase and the superb customer service. Elaine you ROCK!!! You treated us with respect not just trying My husband and I are very pleased with our purchase and the superb customer service. Elaine you ROCK!!! You treated us with respect not just trying to make a sale. She made sure we were satisfied and very attentive to our needs...with no pressure. They double our paperwork and two days later found an error in our favor and reach out to us to fix it. Most dealers would have kept quiet, but their integrity and honesty is above the rest. Thank you, the Marshalls. More

First time buyer at Truck City "Excellent Experience" If you are looking for a vehicle and don't want to deal with pushy tactics or impersonal sales people, then this is the dealership for you! This was b If you are looking for a vehicle and don't want to deal with pushy tactics or impersonal sales people, then this is the dealership for you! This was by far my best experience at an auto dealership purchasing a vehicle I've had. It was a no pressure experience and everything was made quick and simple. No run around or pressure sales. I worked with Andy in sales and John in finance, both were very helpful in making the buying experience pleasant and informative. Great guys! Even the general manager Scott, introduced himself and thanked me for my business. Whether in person or via the internet, I will be going back there on my next vehicle purchase for sure. CH More