Truck City Ford

We were in and out in a few hours! We've been searching for this vehicle with the color I wanted for weeks and even better found it without the extra market upcharge that many of the dealerships near me we for this vehicle with the color I wanted for weeks and even better found it without the extra market upcharge that many of the dealerships near me were adding. Also, the team was just down to earth and didn't try to upsell us which is something I absolutely hate when car shopping. Thank you Truck City Ford for everything!! More

Easy transaction, helpful and friendly sales and finance folks. I’d recommend doing business with them to anyone. Vehicle (used) was spotless when I received it. folks. I’d recommend doing business with them to anyone. Vehicle (used) was spotless when I received it. More

the service rep Scott Jordan was very helpful and courteous. Service was prompt. Truck is good. 1. when truck arrived a service rep said Scott was not in he would help then Scott walked up. 2. Wh courteous. Service was prompt. Truck is good. 1. when truck arrived a service rep said Scott was not in he would help then Scott walked up. 2. When i came in to pay and pick up the Truck the casher was busy on he phone and not attentive but ask me to rate her on the kiosk before we were done. This is uncomfortable and I imagine hard for most people to be honest when it is easy to see where your tapping. 3.i waited 20min for the truck after i paid standing in the middle of the service lane for the truck to arrive and not one person [I even spent time looking at a new superduty] and no one came and asked me if they could help me. it was 11amish. 4. this is my second complaint on this. The porter [not the same one] put the truck into park before the truck came to a stop. the first time i complained i was to mad to go back to service I went to the parts counter and he agreed and i saw him walk aver to service as I was leaving. 5 I need to know that my investment and loyalty are respected. More

Service Advisor was open, transparent and above all honest with his price quote for the work being done. This open communication is invaluable to any customer who may own a Ford vehicle. honest with his price quote for the work being done. This open communication is invaluable to any customer who may own a Ford vehicle. More

The staff was very nice and helpful throughout the entire car buying process. I just wish they would’ve given me more on my trade in. car buying process. I just wish they would’ve given me more on my trade in. More

Service was outstanding. Could not ask for more of a professional organization. I am very pleased to know that I can count on prompt attention and service. professional organization. I am very pleased to know that I can count on prompt attention and service. More

They ordered & were able to install the bug deflector & trifold to my new truck within a timely manner & did an excellent job & at a good price. trifold to my new truck within a timely manner & did an excellent job & at a good price. More

The service was great. Bob and Jeremy worked with me to put me in the car I wanted! I didn’t have to wait long, everything is done up front! put me in the car I wanted! I didn’t have to wait long, everything is done up front! More

Truck City Ford took care of my recall and had me back in my truck the very next day. They also provided a shuttle service and drove me home when I dropped off my truck in the first place. I’ll probably be d my truck the very next day. They also provided a shuttle service and drove me home when I dropped off my truck in the first place. I’ll probably be doing business again. More

Fantastic job on all work done. Mario was very helpful with explaining the issues and the solution. Mario called the following day to check on how the truck was running. All were very professional and hel with explaining the issues and the solution. Mario called the following day to check on how the truck was running. All were very professional and helpful. More