Truck City Ford

Fantastic service every time. Mario always makes sure everything is taken care of and our vehicles are returned within the time frame promised. everything is taken care of and our vehicles are returned within the time frame promised. More

I Recently purchased a motorhome on a 2003 F350 chassis. I drove down from north Austin, about an hour in the motorhome. I wanted an mechanic to look it over and tell me what work, if any, is needed. I w I drove down from north Austin, about an hour in the motorhome. I wanted an mechanic to look it over and tell me what work, if any, is needed. I waited on-site. At around 9:40am I was told inspection was done, here's a list of things. (eg brakes, bearings, tires, steering damper, shocks, etc). I asked Travis for the cost, and was told he is waiting for parts to get back. I was leaning towards getting the brakes/bearings done and informed Travis of this, but I wanted the cost first. A few times I got up to check with Travis who informed me he was still waiting on parts department. At 2PM (Over 4 hours after the inspection was done, and after I had chatted with Travis again, I was told the parts are obsolete, and is it OK to use aftermarket parts. I agreed, but still wanted to know the cost, before work started. He informed me it would be about 10 minutes. 20 minutes later, still no price. I decided to pay for the inspection and to take my vehicle home. I was told by Travis he would call tomorrow (Tues 12 Oct) with the prices. I asked for an email. Its now the 13th and still no call or email. I am very frustrated that I had to wait over 4 hours only to be told parts were obsolete. And even if I wanted the brakes/bearings done, would have to wait for cost and the parts, and there might not be enough time to get them done today. This was not a good first time experience with you establishment. Based on my experience, and the lack of follow-up, I will not be back. I will try to find an independent mechanic, or travel further to another factory service center. More

Attentive in both service and sales areas. Very pleased. Would return again and continue with servicing. Would return again and continue with servicing. More

I had a wonderful experience. David, Daniel and Tyler all made me feel at home. they delivered it to my house and that experience was great also. made me feel at home. they delivered it to my house and that experience was great also. More

Quick service. Overall very pleased with service but somewhat expensive for a recurring problem with this model truck somewhat expensive for a recurring problem with this model truck More

Good dealership , and great service , always keeping me up dated , will recommend to friends and family up dated , will recommend to friends and family More

Delivered the car to me as promised with no issues. Paper work was fast and easy. work was fast and easy. More

Amazing customer service as usual! Eddy and John are the best! I am so happy with my new Escape! best! I am so happy with my new Escape! More

Great customer service skills from Jacob Spross. Made our decision to buy the vehicle quick and easy. His honesty and upfront attitude was second to none. Highly recommend him if you're ever at this dealers decision to buy the vehicle quick and easy. His honesty and upfront attitude was second to none. Highly recommend him if you're ever at this dealership More