Truck City Ford

I was pleased with the service I received and the information and help for my Ford F-350 thank you. information and help for my Ford F-350 thank you. More

Bob helped me get in to a mamalona 2022 f250 king ranch pronto y quick pronto y quick More

Mike Rogers and the team took excellent care of me when there was a miscommunication and truly went above and beyond to make me happy. Buying my next new car from Truck City because of the way I was treat there was a miscommunication and truly went above and beyond to make me happy. Buying my next new car from Truck City because of the way I was treated! Thank you Mike! More

Excellent group of people to work with; salesman Jake was upfront, honest and a real pleasure! We had a fantastic car buying and trade-in experience with Truck City Ford! They value their customer's time and upfront, honest and a real pleasure! We had a fantastic car buying and trade-in experience with Truck City Ford! They value their customer's time and don't play games. They listen to your wants/needs and call you back when they have the car you are looking for. They put the deal together to our satisfaction in record time and we will definitely go back there for our next vehicle. We highly recommend them! More

They provided Quick and Friendly Service. Scott was extremely helpful and great to work with. extremely helpful and great to work with. More

Great quick service! This dealer turned my truck around in a day and even checked out an issue for me that wasn’t part of the original reason it came in. in a day and even checked out an issue for me that wasn’t part of the original reason it came in. More

Great experience. Love the machine. I’ll do it again if ever need if a vehicle. Eddie and his team ROCK. ever need if a vehicle. Eddie and his team ROCK. More

Service manager was great working with factory. Very pleased with overall experience. Will buy our next Ford from you. Jim & Doyothy pleased with overall experience. Will buy our next Ford from you. Jim & Doyothy More

Truck City was able to complete one of the 2 repairs we brought the car in for after having the car for over 60 days. I understand the delay was due to parts, but there never seemed to be a sense of urgenc brought the car in for after having the car for over 60 days. I understand the delay was due to parts, but there never seemed to be a sense of urgency to get this job done. I was constantly following up to get an update on the repair vs the truck city team keeping me informed of any further delays. The completion date moved back 3 times but unless I called there was no update. Coincidentally, upon reaching out to the service manager, one of the parts showed up that day. Honestly while the delay, which truck city had no control over, and the lack of communication were frustrating we were not dissatisfied. Where our bigger irritation arose was when I went to pick up the vehicle there was a miscellaneous charge of $72. I get it…$72 on an invoice of $1200 isn’t much, but I can’t remember the last time I handed out $72 for nothing. When I asked what the charge was for no one could provide an answer. Any answer would have been better than “not sure”. Truck city had the car for 2 months…perhaps they were charging a storage fee…the car looked freshly detailed so maybe that was there…maybe they changed the oil and rotated the tires…had the service associates said anything remotely relevant I would have been fine. While the associates took the charge off, had I not said anything this charge would have just gone through w this padded fee. Perhaps there is a reasonable explanation, but currently one hasn’t been presented. More