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Truck City Ford
Buda, TX
2,741 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right!
If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right.
For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,741 reviews
November 05, 2021
From my initial contact, all the way through driving my vehicle off the lot, all of the staff were friendly, helpful, and communicated well. I would definitely recommend purchasing your vehicle from Truck vehicle off the lot, all of the staff were friendly, helpful, and communicated well. I would definitely recommend purchasing your vehicle from Truck City Ford! More
by AmyH
November 05, 2021
A great service department. Understood problem quickly and arranged for repairs. Excellent communication while work was being performed. and arranged for repairs. Excellent communication while work was being performed. More
by RJENNY2808
Verified CustomerEmployees Worked With
My service rep was excellent, Robert Laughlin. He is not listed above?
November 05, 2021
They went above to help pick me up at airport and all was very nice and helpful very nice and helpful More
by FASTTAZ15
Employees Worked With
Other Employees :
Jeremy Harper, Jason Harper, Eddie Haddad, Maria Garcia, Eric Pruitt, Richard Miller, Tyler Frisinger, Carlos Alvarez-Martinez
November 04, 2021
Travis in service dept. is hands down the best service representative that I’ve ever dealt with. Communication, follow through, explanation, all was 100% with him. Truck City is lucky to have him and I wi representative that I’ve ever dealt with. Communication, follow through, explanation, all was 100% with him. Truck City is lucky to have him and I will always come back if he is there to help! More
by Jessica Cutler
Employees Worked With
Travis
November 04, 2021
I got in for my appointment very quickly repair was completed in one day. I was very pleased. completed in one day. I was very pleased. More
by rrivers3
Employees Worked With
November 03, 2021
I came in later in the afternoon to request an inspection. Got right in and less than 30 minutes, I was handed the keys and processed out - - inspection approval in hand!! Try to beat that other inspection. Got right in and less than 30 minutes, I was handed the keys and processed out - - inspection approval in hand!! Try to beat that other dealers. More
by magimarv1
Employees Worked With
November 03, 2021
Very enjoyable experience. Mike the Service Manager was very helpful and Roy was a hoot! very helpful and Roy was a hoot! More
by COWBOYFANTX59
Employees Worked With
November 02, 2021
We were traveling from Canada through Texas in an RV with a Ford chassis, and discovered a serious problem that stranded us. We tried to find help but were told by the nearest dealer that their first availab a Ford chassis, and discovered a serious problem that stranded us. We tried to find help but were told by the nearest dealer that their first available appointment was 4 months away. After talking with the Ford help center, we were finally referred to Truck City Ford in Buda (a three hour drive from where we were). They were able to get us in within a month. We had to change our travel plans completely, and the drive there was pretty tense, but when we finally got to Austin, Scott and his crew were absolutely amazing. Scott really took the time to communicate with us. The mechanic who worked with us was top notch. He diagnosed the problem and even drew a diagram to make sure we understood the problem. When they found out how far away from home we were and how much we needed our RV, the team sorted out a work-around to help us get on the road. It still took two weeks, but the fix is sound and we’re very grateful. This service center deserves all five stars. The quality of their service, communication and empathy are outstanding. Ford, as a company however, has too few available places to service the RVs that use their chassis. More
by Marion
Employees Worked With
I believe the young man who worked on our RV was named Kyle, but Scott would know for sure. His work was outstanding., Scott Jordan
November 02, 2021
Everyone and especially Mario Fuentes are so professional and courteous at Truck City Ford. Thank you again and courteous at Truck City Ford. Thank you again More
by MARYLUV7
