Truck City Ford

Truck City Ford has been fantastic to work with us on getting our Ford based Motorhome serviced. We returned from a 2-week trip with a whining sound in the cabin. The service manager, Mike Rogers, had hi getting our Ford based Motorhome serviced. We returned from a 2-week trip with a whining sound in the cabin. The service manager, Mike Rogers, had his service tech ride with me so I could point out the sound. I told Mike we only had 2 weeks before we were scheduled somewhere else. They identified the sound as originating in the transmission. The issue required the transmission to be replaced. They worked with Ford to get the transmission in (covered by the Ford Power-train warranty) and installed on a fast schedule. When I picked up the Motorhome, I told Mike that I had not received any information on the Ford warranty from the motorhome dealer. I asked him where I could find it. Although he had a lot of paperwork on his desk that had to be finished, he took the time to print out the warranty for my VIN. I highly recommend Truck City Ford for their expertise and suprub customer service culture!!!! More

Amazing online and phone service from Tyler and Zack. Completed my purchase completely online and took delivery at work. Effortless and easy. Completed my purchase completely online and took delivery at work. Effortless and easy. More

OUTSTANDING CUSTOMER SERVICE! Sales person Tyler Frisinger so polite, kind easy going, no pressure. Manager of sales Zareh Khanbabaei extremely supportive & transparent. Made my b Sales person Tyler Frisinger so polite, kind easy going, no pressure. Manager of sales Zareh Khanbabaei extremely supportive & transparent. Made my buying & financing experience so easy. I will definitely be a repeat customer. More

These guys were great! Helped me all the way, even with a few snags, to get my lead frame replaced. Top notch customer service all the way! I only leave 3 starts for price Helped me all the way, even with a few snags, to get my lead frame replaced. Top notch customer service all the way! I only leave 3 starts for price because the lead frame I had replaced should have been done under warranty, but my vehicle was out of warranty, so I had to pay out-of-pocket for it. More

After looking at various other dealers for what i needed it was an absolute pleasure to do business with Truck City Ford! The sales staff was helpful and knowledgeable and really made us feel appreciated, it was an absolute pleasure to do business with Truck City Ford! The sales staff was helpful and knowledgeable and really made us feel appreciated, i Will definitely be recommending them to anyone looking to purchase a vehicle. More

Jason and the rest of the staff went above and beyond with my truck order which was placed Sept. of 2021. When my truck was finally delivered. They held it for me an additional month while I was waiting with my truck order which was placed Sept. of 2021. When my truck was finally delivered. They held it for me an additional month while I was waiting to close on a property. They didn’t have to do that, but they all are a great bunch of people and they knew I’ve been waiting almost 7 months at this point. Totally worth it and excited. I’ll keep recommending this dealership and swing by and give Jason a chance to get you into a new vehicle! More

Adrian was extremely helpful and the truck was serviced and returned to me in a timely manner and returned to me in a timely manner More

Got me in and checked out…could not find an issue… its back in the shop today for another try back in the shop today for another try More

Eddie by far the best I’ve dealt with. From opening my fleet account and selling me my personal, he’s always honest and really makes it easy with you vehicle selection. Need a truck? Go to From opening my fleet account and selling me my personal, he’s always honest and really makes it easy with you vehicle selection. Need a truck? Go to Eddie at truck city Ford More

Stopped in to check on parts for campaign on air bags. Service manager said parts were available, and if I wanted,they could fix immediately. I agreed and it was ready in under an hour, as he promised. Service manager said parts were available, and if I wanted,they could fix immediately. I agreed and it was ready in under an hour, as he promised. Unbelievable !! More