Truck City Ford

Scott was welcoming and communicated well with me on the status of my vehicle. Overall a good experience. status of my vehicle. Overall a good experience. More

Never kept me up to date, service guy always had no clue what was going on when I reached out to him what was going on when I reached out to him More

Great Service! I took my vehicle to another dealership for servicing and they were unable to fix the issue after several attempts. I decided to bring it to Truck Ci I took my vehicle to another dealership for servicing and they were unable to fix the issue after several attempts. I decided to bring it to Truck City Ford in Buda and they took care of it the first time. I have been returning there ever since. When I brought it in for the 30,000 mile service. I was low on gas and they even refilled my tank free of charge. To say I am extremely please with their level of customer service is to say the least. More

Great service! Dropped off my SUV and left to run errands, by the time I arrived at my first one I had an email stating that my vehicle was ready. Dropped off my SUV and left to run errands, by the time I arrived at my first one I had an email stating that my vehicle was ready. More

The problem was not fixed after my truck being there for over a week. I was charged 1300 dollars and then told I would have to pay more to fix the original problem. over a week. I was charged 1300 dollars and then told I would have to pay more to fix the original problem. More

After explanation of problem, service was able to to diagnose and fix it. We hope this solves the issue diagnose and fix it. We hope this solves the issue More

Good service. Took a little longer than expected to complete. Asked if I purchased the car their when I scheduled my appt. I was then asked the same question when Took a little longer than expected to complete. Asked if I purchased the car their when I scheduled my appt. I was then asked the same question when I came in for service. This always makes me think that I'm getting treated different depending if I purchased the vehicle there. Dealerships need to quite that. They can always look that info up against the vin. Just a bad question to ask the customer and seems like bad record keeping when ask that multiple times. More

Had a great experience purchasing my new vehicle at Truck City. I was treated like family and Bob Salinas took the time to introduce me to all the staff and always kept me updated on my order. I would defi City. I was treated like family and Bob Salinas took the time to introduce me to all the staff and always kept me updated on my order. I would definitely recommend Truck City to anyone thinking about purchasing a new or used Ford. More

AWESOME PEOPLE ! !!!! BAD VAN, HAS HAIL DAMAGE !!!!!!!!!!!!!!!!!!!!!!!! I WONT'T BUY ANOTHER VEHICLE FROM THEM. !!!! BAD VAN, HAS HAIL DAMAGE !!!!!!!!!!!!!!!!!!!!!!!! I WONT'T BUY ANOTHER VEHICLE FROM THEM. More

Very clean facility and professional staff. Charlie assisted me and kept men informed. I really appreciate the shuttle services they offer. They dropped me home and picked me back up to pick Charlie assisted me and kept men informed. I really appreciate the shuttle services they offer. They dropped me home and picked me back up to pick up up car! Great service! More