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Truck City Ford

Buda, TX

4.8
2,745 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,745 reviews

September 15, 2022

Mario Fuentes was a true professional and provided great customer service. He kept me informed on the repair status of my vehicle. Highly recommend any service needed on a Ford to go to Truck City Ford and More

by JAMESCOCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Truck City Ford responded

When we speak of the customer experience, Mario's name always come to the top. He delivers great customer service, and ensures all issues are resolved on your vehicle. Your business means a lot to us, and thanks for your loyalty. The five star rating is the icing on the cake!

September 15, 2022

Before purchasing my trailer camera from Accessories. .Ford.com I called your location and talked to someone to make certain it would work on my 2017 F-350 Super Duty. After giving the person, whose name More

by LTLAMERICA
Customer Service
Recommend Dealer
Yes
Employees Worked With
unknown
September 15, 2022

Very nice,, helpful. And the waiting area is very much appreciated. Thank you for your help More

by PINKYGMA0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Truck City Ford responded

Truck City Service Dept. is among the top in the area, and works to keep things moving, the customer informed, and the service experience positive. Thanks for your business and the five star rating.

September 15, 2022

Just purchased a new truck from truck city ford in Buda. Eddie and Zach were great help and I am happy with my purchase. We are customers for life!! More

by SLOGAN1
Recommend Dealer
Yes
Employees Worked With
Zach Krischke, Eddie Haddad
Sep 16, 2022 -

Truck City Ford responded

Truck City is one of the best in the state, and Eddie will always work for the best deal. Zach follows up with superior customer service through the papework process and financing. We appreciate your time, your business, and the five star rating.

September 15, 2022

Best experience every time I visit there. Service and the advisors are on top of there game. Very attractive More

by MIKEBRUNO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Sep 16, 2022 -

Truck City Ford responded

When we speak of the customer experience, Truck City advisors always come to the top. Our Service Advisors deliver great customer service, and ensures all issues are resolved on your vehicle. Your business means a lot to us, and thanks for your loyalty.

September 15, 2022

Mario is and has always been a leader when it comes to customer service. The problem was handled, and I was back in my truck fast. They were keeping me posted all along the process. More

by Ratorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Truck City Ford responded

When we speak of the customer experience, Mario's name always come to the top. He delivers great customer service, and ensures all issues are resolved on your vehicle. Your business means a lot to us, and thanks for your loyalty.

Sep 16, 2022 -

Ratorres responded

He is one of the best representatives of Ford in general.

September 14, 2022

As per my service agreement they are supposed to rotate the tires on my truck and after I got it back home I realize that they had not so this will be brought up on my next visit More

by FJBARNARD
Recommend Dealer
No
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

The staff was extremely helpful and supportive with all my questions and needs. Shout out to Bob Salinas! More

by TAYLORHATFIELD1
Recommend Dealer
Yes
Employees Worked With
Bob Salinas
Sep 14, 2022 -

Truck City Ford responded

Taylor, thanks for your business and the five star rating. It is always good to hear from customers after a recent visit.

September 13, 2022

Fantastic customer service. Travis, my service advisor, was patient, understanding, and very knowledgeable, which made for a very stress free experience. I will definitely retur More

by IANP30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
Sep 14, 2022 -

Truck City Ford responded

Ian, your time is valuable and we appreciate your positive feedback for Truck City. Travis is at the top of the performance chain, and is always improving the process for better efficiency and results. Thanks for your business, and the 5 star rating.

September 12, 2022

Great customer service. Nate, in the service department, was extremely helpful during a super stressful time. My vehicle was diagnosed and work complete in a timely manner. More

by ARCI.GIROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Truck City Ford responded

Arci, thanks for taking your time to let us know about your recent service visit at Truck City. The team works hard for the customers, and sounds like we hit the mark for you. Nate does a terrific job, and is a top performer. We appreciate your business, and thanks for the feedback.

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