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Truck City Ford

Buda, TX

4.9
2,828 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep ...
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15301 I-35

Buda, TX

78610

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Showing 2,828 reviews

November 10, 2022

Travis got my issue resolved quickly and was flexible with my schedule. Identified another issue on follow up and resolved it quickly. More

by IAN.PENA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Travis in service
November 10, 2022

Scott Jordan did everything he said he would. He kept me informed at every step and made my experience at Truck City Ford an enjoyable one... I'll certainly be back. I brought two trucks for mai More

by T2GUNNER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Nov 10, 2022 -

Truck City Ford responded

Reviews are the lifeblood of the dealership, and Truck City works diligently with their staff to ensure we are providing top notch service in a timely/costly manner. We appreciate your loyalty, your business, and your time to write us a review. We will continue providing this type of service, and look forward to your next visit.

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November 10, 2022

My maintenance service was prescheduled and it wasn't a long wait to be done. More

by KANE_ARTHURM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Truck City Ford responded

Kane, the team at Truck City is hard working, and does a excellent service experience for the customer. We appreciate your time to let us know we are doing things right, and we will continue to monitor our processes for even better experience. Thanks for your review, and the five star rating.

November 10, 2022

Stephen & Chris M make a great team at Leif Johnson, I recommend them to anyone looking for a new vehicle hands down my best buying experience. More

by WHITEKOLBY0
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Yes
Employees Worked With
Chris M did my final sale and signing. , Stephen Polasek
Nov 11, 2022 -

Truck City Ford responded

Kolby, we appreciate your business, and are delighted that your experience was positive for you. Stephen is a top performer for the dealership, and Chris wraps the package to finish the deal. Your time is important, and we know there are lots of choices when making a large purchase such as a new vehicle. Tthanks for your rating!

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November 09, 2022

Quick to respond and easy to work with when I needed the mechanics to check on an issue with my car. More

by ALLISONYFARMER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel
November 09, 2022

Noe was very helpful and knowledgeable with my truck issue. Turn around was quicker than quoted which was very helpful. Great job to the entire team!!!! More

by DAVID@INSTAFUEL.COM
Service Price Transparency
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Recommend Dealer
Yes
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Noe
November 08, 2022

Quick and friendly. Great communication & helped answer a few questions about future work. Thank you! More

by Reviewer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

I went in for an oil change and tire rotation — the service manager immediately informed me about a change in cost. After the mechanic inspected my vehicle, they found an issue that would have cost a More

by BRACKSTER62
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Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

Excellent job everybody was help full and exactly what I needed in and out thanks so much More

by CHARRISON4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Frisinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moradi
Nov 07, 2022 -

Truck City Ford responded

Sounds like the Service team worked their magic again, and provided great customer service. Your time and feedback means a great deal to the dealership, and helps us continue to make changes as necessary for our customers. Thanks for your rating.

Nov 07, 2022 -

CHARRISON4 responded

I really don’t see anything you could do there great less they hand out free trucks then definitely above and beyond lol

November 05, 2022

Friendly, professional, courteous employees from the day I ordered my vehicle through delivery with follow-through once I took possession of it. More

by EDITORGAL.WOOD9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Polasek
Nov 07, 2022 -

Truck City Ford responded

We appreciate your positive feedback, and your business. The build process is fairly new to the industry, and we are constantly honing our process to ensure better customer satisfaction and a timely delivery. Thank for the 5 star rating.

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