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Truck City Ford

Buda, TX

4.8
2,702 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,702 reviews

September 10, 2022

No I'd rather not write 15 words About something I don't need or want to More

by Rejoyes1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Polasek
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

Great customer service! Let us come 30 minutes before close on a Saturday to test drive and provided dedicated attention to what we wanted. Always come to Leif Johnson for t More

by BRITTANY.RPAPKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Polasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Jason Harper, Eddie Haddad, Charles Moradi
September 09, 2022

Service team is always ready to help. Communication is great and my truck is always ready when promised. More

by GHays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Sep 14, 2022 -

Truck City Ford responded

GHays, we welcome your feedback and appreciate the five star rating. The service team works diligently to keep vehicles in great running condition, keep customers informed during the process, and deliver exceptional service. We appreciate your review and rating.

September 09, 2022

Great experience, Stephen Polasek worked with us through the entire process to ensure we were satisfied in the end. More

by TONY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Polasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moradi
Sep 14, 2022 -

Truck City Ford responded

Tony, thanks for the feedback for your recent Truck City visit. Stephen works hard for the customer working to ensure a smooth, simple process in a timely professional manner. We are delighted to meet your needs and expectations, and look forward to an opportunity to work with you in the future.

September 09, 2022

Got work done quickly and reasonably. Efficient check in and payment.procedure.. Friendly and efficient staff. More

by etexasbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Trujillo
Sep 14, 2022 -

Truck City Ford responded

etexsbob, thanks for your feedback on recent visit to Truck City service. We are among the top in the state, and will continue to work hard for the customer. We look forward to an opportunity to work for you in the future whatever your needs may be.

September 09, 2022

Travis was great from start to finish. Helped me with my issue and really listened. I live in San Marcos but will keep coming back to Truck City. More

by GALLOWIN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebekah Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Guerrero
Sep 14, 2022 -

Truck City Ford responded

Travis does a great job for the customer, and works to keep the process simple, but complete. Truck City Ford service is among the best in the state, and we appreciate your business and rating.

September 09, 2022

I think I have found great customer service close to me and couldn’t be happier! More

by Kdgutie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Sep 14, 2022 -

Truck City Ford responded

Kdgutie, thanks for the positive feedback and we are happy to provide your service and meet your expectations. We are as close as a phone call for any future service or sales needs you may have.

September 09, 2022

Too high on service work but need ford service to make repairs. Good service though. More

by BILLF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neo
September 09, 2022

This dealership is always friendly, and gives you an accurate diagnosis of what needs to be done. The customer is always number one. Best experiences ive ever had with a dealership. More

by DB2ACE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Truck City Ford responded

Providing the customer with an accurate diagnosis is the top priority at Truck City Ford, and our techs are among the best in the business. Thanks for your feedback on your recent visit, and the five star rating.

September 08, 2022

Absolutely amazing experience! Zach was especially awesome! This was my first time buying a car and I can’t say enough how easy and welcoming the entire process was from start to f More

by Kcjoseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Krischke, Jeremy Harper, Charles Moradi
Sep 14, 2022 -

Truck City Ford responded

Kcjoseph, we are delighted that your experience was amazing. Truck City works hard for the customer, and first time buyers can be skeptical and overwhelmed. We are working to keep our processes simple, timely and transparent for the customers. Congratulations on your purchase, and we are as close as a phone call for any future needs..

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