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Truck City Ford

Buda, TX

4.8
2,702 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,702 reviews

September 28, 2022

Our company bought a vehicle from Truck City. Mr. Raul Sanchez was terrific to work with. Extremely knowledgeable about the vehicle I was interested in purchasing. Mr Sanchez was very profession More

by D Mitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Raul Sanchez
September 28, 2022

Excellent and professional service. Good communication from service advisor. Vehicle was ready when promised. Took care of recall with no problem. More

by VRTAYLOR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver was relaxed and careful driver.
September 28, 2022

The best men I have ever dealt with and I have bought dozens and dozens of cars and truck in my life!!! More

by JOHN@TAYLORJT.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy McCreadie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Eddie Haddad, Charles Moradi, Charity Furlow, Freddie Brown
Sep 30, 2022 -

Truck City Ford responded

John, thanks for the great review. It is very rewarding to hear such positivity from a loyal customer, and we appreciate your buisness. Thanks for the five star rating.

September 28, 2022

I give the service department 5 stars because they fixed the problem and it only took a few hours. I have to say that I am concerned about the fact that I made an appointment for the PCM REPROGRAM DUE TO E More

by S.ANDERSON620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Truck City Ford responded

S. Anderson, what a great review for the service team at Truck City. I can understand your frustration about the delay for the PCM reprogram, and please accept our apology. Delays are often caused by varying factors, ie. tech shortage, equi[ment issues, etc. If you would like further explanation, I can reach out to their leadership for further information.

September 27, 2022

Vehicle was as advertised on line. I was able to complete most of the paperwork online before going to the dealer. Although nobody knew anything about the paperwork I completed online More

by James.stuart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

As always, the service department did an outstanding job taking care of a few things on a used car I recently purchased from an individual. More

by GHays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in Service
September 27, 2022

Truck City Ford always treats us fairly and professionally. They keep you updated on the progress of your service which is very helpful. More

by GDWCPA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Trujillo
September 26, 2022

professional and caring service. willing to go beyond normal to make my experience positive. thank you More

by OINKBOB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

As always, the Technicians and Staff are extraordinary in both their auto knowledge AND personal interaction. Thanks Team, as always! More

by Olmanmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

Great people, great customer service, Travis "Service Advisor" was exceptional with phenomenal experience and customer care standards! More

by Ghazwan Hamdani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
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