Back

Truck City Ford

Buda, TX

4.8
2,702 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
Contact Dealership

15301 I-35

Buda, TX

78610

Directions

By Type

Showing 2,702 reviews

October 04, 2022

It as pleasant visit the staff was really great and the building was nice and clean the Restroom was really nice More

by PAMPROFFITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Oct 05, 2022 -

Truck City Ford responded

Pam, we appreciate your visit to our Truck City Service group, and thanks for your loyalty. We pride ourselves on having an area that customers feel secure, is clean, and there are no concerns or issues. We appreciate your business, and look forward to your next visit.

October 03, 2022

First off I tried to schedule a local pick up off the web and no one followed up on it, so I had to call and bring my truck in. The service rep, did just ok, but didn't follow up with parts well. I waited More

by JKAUFFMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey
Oct 04, 2022 -

Truck City Ford responded

“Thank you for letting us know about the communication issue regarding your local pick up request via our web link… we will get this corrected. We apologize for the parts delay and your feedback is appreciated. If you need further assistance, you can contact us at service@truckcityford.com ”

October 03, 2022

Fast, efficient. They always tell you the cost up front. That is very helpful to me. More

by DUANEPECK2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Probably one of the best service departments in The Austin area always tell my friends More

by magicman58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Truck City Ford responded

magicman58, we appreciate your loyalty and the time to write us a review on your recent Truck City service experience. Their service team is top notch with keeping customers informed, not wasting any time, and delivering a positive experience. Thanks for the five star rating.

October 03, 2022

Hospitality, efficiency done right. I need a new battery for my Ford Fusion Hybrid.I received Excellent Service throughout the repair afterwards my Ford sparkled again! Thank you again More

by STRU68
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
October 01, 2022

There was little to No customer service or care upon my entry to the Service Center w/a recall question. More

by TAMARAWWAH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Travis Guerrero srvc advisor
Oct 04, 2022 -

Truck City Ford responded

“We definitely want to help you with your recall questions to your complete satisfaction. We apologize the rep you spoke with did not address your concerns adequately and would like the opportunity to correct this. Please call me directly at your earliest convenience and I will be happy to help you. 512-312-0104. Thank you for your feedback, Mike Rodgers, Service Director, Truck City Ford.” Mike Rodgers Service Director Leif Johnson Truck City Ford Office Direct (512) 312-0104 Service Fax (512) 312-0900 mrodgers@truckcityford.com

October 01, 2022

Very professional, my salesman Andy was great! ! Freddy the sales manager gave me a fair trade and Zack in Finance was very helpful. Great Team effort. More

by ERICFRANKLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Brown
Oct 03, 2022 -

Truck City Ford responded

Eric, congrats on your Jeep Cherokee you purchased from Truck City Ford. We appreciate your business, and our team works hard for the right deal and vehicle for the customer. I am glad we came to agreement on your trade, and Zach always wraps the package right for the customer. We aprpeciate your business and the rating.

September 30, 2022

Timely and friendly service. Mario didn’t try to talk me into something I didn’t need. More

by JIM.SHADOW1S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Truck City Ford responded

Jim, thanks for the positive feedback and your time to write us a review. Your business is important to us, and we appreciate the five star rating.

September 29, 2022

Andy made my buying experience super easy and straight forward with me and answered my phone calls after hours. Great experience More

by SEDREK.NEVELS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moradi, Freddie Brown
Sep 30, 2022 -

Truck City Ford responded

Sedrek, it sounds like Andy knocked it out of the park on your Build/Purchase recently. He has the top knowledge, great manner, and will always go above and beyond to get the right deal. We appreciate your loyalty, and taking time to write us a review. Thanks for the rating.

September 29, 2022

Very professional service and competent techs. I was happy they helped locate a tow truck for us. More

by MIDPEARCY
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Sep 30, 2022 -

Truck City Ford responded

MIDPEARACY, we appreciate your review for service at our Truck City location. The techs and advisors truly work hard to make sure we are taking care of the customer the first time. We are glad to have been of service, and we are always here for any needs you may have.

...
138
...