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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.8
2,702 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,702 reviews

October 24, 2022

Good experience. Timely work done and service advisor was a nice. Would recommend to a friend More

by NATHANLUTHER39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 23, 2022

Nate was great, got my truck right in and right out. I always have a good experience here. More

by BHOLLENSBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2022 -

Truck City Ford responded

BHOLLENSBE, Nate always delivers on his service customers, and works hard to ensure a timely service call done right the first time. We appreciate your business, and your time to write a review on your experience.

October 23, 2022

Hi I had the best experience to order my bronco a year ago. Also every one in the dealership try to make every customer the best service. Thanks More

by Zohak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Polasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2022 -

Truck City Ford responded

Zohak, thanks for the feedback on your direct order experience. The "order process" has exploded this year with the chips shortage, and other items plaguing the auto business. We are delighted your experience was positive, and appreciate your time to write a review. Keep enjoying the road in your Bronco.

October 22, 2022

Alex was great to work with. No surprise charges when I showed up. Also had everything ready for me to pick up my vehicle so we wouldn’t have to wait too long. He was great to wo More

by RAMON5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Drabant
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Oct 24, 2022 -

Truck City Ford responded

Ramons, thanks for the feedback and hope you are enjoying your truck. Everyone knows that making a large purchase such as a vehicle can be stressful and time consuming. Alex does a great job for all customers, and works hard to make your visit timely and transparent. We appreciate your feedback, and your review

October 22, 2022

Great customer service, low prices, clean facilities, easy to schedule, and very accommodating business hours. The night drop helps so much also. More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 24, 2022 -

Truck City Ford responded

Miguel, your feedback demonstrates we are doing the right things for our customers. We work hard to keep the facility clean, and a pleasant atmosphere for everyone. We all know taking a vehicle into service is about the last thing anyone wants to do so we work hard to make it comfortable. Thanks for your business, and your review.

October 21, 2022

Truck City Ford was amazing, Ford not fixing my truck with 400 miles on it is absrud. More

by BLAISEMEADOWS44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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October 21, 2022

Scott was very professional. He communicated well with me and talked to the technician. The technician exceeded my expectations on the repair. More

by KIMCABLERREALESTATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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October 21, 2022

Experience was good all around. Good guys over there and worked with me and my budget to get the truck I needed. More

by COLTONSM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moradi
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October 20, 2022

I worked with Andy and Zach to place an order for a 2022 Ford Maverick in December 2021. After patiently waiting, it finally arrived. The original price was honored even after the price of the Maverick was More

by Walt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McCreadie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Krischke, Charles Moradi, Amanda VanZandt
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Oct 20, 2022 -

Truck City Ford responded

Walt, positive feedback is always welcome and yours is particularly rewarding. It sounds like we hit the mark on the order processing which is becoming prevalent in the auto industry. We work diligently to make the process as seamless and transparent as possible. We appreciate your business, and look forward to assisting with any future service needs you may encounter down the road.

October 20, 2022

Scott Jordan in service was a pleasure to work with, I will definitely bring my vehicle service needs back to Scott when the need arises. More

by ELANDERSON50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Oct 21, 2022 -

Truck City Ford responded

thanks for the positive feedback and the five star rating. We appreciate your business, and Scott never disappoints his service customers. Thanks for your loyalty.

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