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Truck City Ford

Buda, TX

4.8
2,702 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,702 reviews

October 30, 2022

Jason was very helpful and friendly to work with. They kept their word which I appreciated. More

by newford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harper
October 28, 2022

Great experience. Already ordered another truck, an F350 to go with the F250. thank you. More

by LEE36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Camp
October 28, 2022

This dealership has really taken care of me not only on the employee side but even as a customer . Will forever continue to work with Truck City Ford when I need a vehicle! More

by Wisaacm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Polasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Jason Harper, Eddie Haddad, Charles Moradi
October 27, 2022

Kept me updated on repair progress. Repair was completed and vehicle has performed properly. Thank you More

by 19GPACE48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Truck City Ford responded

We appreciate your feedback on your recent Service Appointment at Truck City ford. The team works hard to be timely, totaly transparent to the customer, and keep them updated at every opportunity. We appreciate your loyalty and your business.

October 27, 2022

Somewhat long wait, but great service … got it all handled and in good shape Thanks More

by BOBTHEVOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
October 27, 2022

Oil change price tripled. Loyalty means nothing now. I actually bought 2 cars because I came for the reduced priced oil changes. Was all of that factored in your thinking? More

by HGPAPKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Truck City Ford responded

Howard, thank you for your feedback. I assure you the decision to increase the pricing on oil changes wasn’t made easily or quickly. We do appreciate all our customers and still will serve them all with the same fantastic customer service as before. We just couldn’t ignore our rising cost of goods and labor any longer. Thank you for your business and your understanding. Scott Robinson General Manager Truck City Ford, Buda 512-312-0800 Office 512-743-3516 Cell

October 25, 2022

Quick, easy in/out service. I shouldn't have to write a 15-word minimum More

by CLINT.BATTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Truck City Ford responded

Clint, sounds like we hit the mark for your recent visit to Truck City service group. The team works diligently to keep the process simply, timely, and exceed expectations. We appreciate your business, and thanks for the 5 star rating.

October 25, 2022

I snapped off the tire valve stem (which has a connected pressure sensor that coordinates with the other tires system) and was unable to find repair in Austin. After speaking with Noe our Service Advisor, w More

by PATRICKJEFFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe Avila
Oct 26, 2022 -

Truck City Ford responded

Patrick, the service team at Truck City works hard to get your issues solved timely and with great customer service. They keep everyone informed along the way, and become a loyal customer. Thanks for telling us your story of your recent Truck City experience. Noe does a super job, and is often requested. Thanks for your loyalty and your business.

October 25, 2022

Nate was very helpful and took care of us. Very informative and responsive via email and text in regards to our car. Thank you. More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Truck City Ford responded

JL, Nate is one of our top advisors at Truck city, and keeps customers informed of progress and any complications that may arise. Your business is important, and thanks for the five star rating.

October 25, 2022

Great experience and excellent service. I was early to drop off my truck for its scheduled appointment and Charlie was accommodating. He made me feel like I was a priority and had me laughi More

by CFLORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Trujillo
Oct 26, 2022 -

Truck City Ford responded

CFlores, we are delighted we provided great service and customer service at Truck City for you recently. Your business is important, and we work to keep appointments flowing smoothly through the system.

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