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Truck City Ford

Buda, TX

4.8
2,704 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,704 reviews

December 19, 2022

Bad service. Tried to scam my daughter. I paid warranty to cover the car. Ford trying to make us pay more. I will talk to the manager. I’m not happy about this. T More

by BREWADEDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Rodgers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
December 18, 2022

Leif Johnson’s honoring of MSRP made my goal of purchasing my dream vehicle come true! Service, knowledge, and honesty made purchasing at this dealership a pleasant experience. More

by CDIRUEGAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Harper
Dec 19, 2022 -

Truck City Ford responded

We believe in upfront communication that is crystal clear and transparent to the customer. The decision to keep pricing at those levels was one our leadership truly believed in. We thank you for your feedback, your rating, and your business.

December 18, 2022

Great service reps and they truly care about their customers. Communication is always excellent as well. More

by TIMELESSCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Dec 19, 2022 -

Truck City Ford responded

Thanks for the positive feedback and clear direction of your review. We work hard to keep all our processes tight and timely delivering excellent customer service. Clear communication is key to the process, and we appreciate your feedback. Thanks for your business.

December 17, 2022

Truck City Ford made car buying a breeze. I had ordered my Bronco a year and a half ago before the interest rates increased so I was extremely nervous about the buying process. I had heard of More

by Cady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moradi
Dec 19, 2022 -

Truck City Ford responded

Cady, we appreciate your business and the feedback. Bob is a top sales professional and is very consistent with top knowledge, great professionalism, and being timely and transparent. the custom order process is fairly new, and we work continuously to hone the processes. thanks for letting us know you are happy with your Bronco, and we would love to be your service dealer as well. we are as close as a phone call away.

December 17, 2022

Awesome dealership. I will buy from them again. They found me the vehicle I looked for months for More

by litlemac26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Frisinger
Dec 19, 2022 -

Truck City Ford responded

Thanks for the glowing feedback for the dealership and the staff. We work hard to keep the process smooth, timely and transparent for all customers. We appreciate the rating and your business.

December 16, 2022

Wow. Mario blew me away. He was so patient and kind. As a single woman going to a car place for service can be intimidating, especially when you think it’ More

by DANASIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Truck City Ford responded

Mario is a top performer among our Service Advisors whose work shines and speaks volumes about hs work ethic. Your feedback and time are greatly valued at the dealership, and we appreciate the loyalty. Thanks for the rating and feedback.

December 16, 2022

Truck City Ford has always treated right. Very efficient, knowledgeable and easy to work with. Scott Jordan has been a pleasure to work with. Every time I have had service done, whether is is More

by Steve Byrnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Dec 19, 2022 -

Truck City Ford responded

Steve, your loyalty and business are greatly important to the dealership, and feedback is always welcome. Scott does a super job, is always consistent and professional, and often requested as a Service Advisor. We appreciate your business and the rating.

December 16, 2022

We have 12 vehicles that Truck City maintains for us. Travis and team go out of their way to make sure commitments are met and promises delivered. More

by RCARRIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
Dec 19, 2022 -

Truck City Ford responded

We are honored to do the maintenance and warranty work for your vehicles. Your business is very important, and we are always ready for feedback good or bad. We try to keep improving our processes and tech training for even better service. Thanks for your loyalty and your business.

December 16, 2022

My service advisor Nate Lewis is awesome. I know I can always count on him for my service needs as well as mike rogers!!! Great job guys you rock!!! More

by JDBUCKLEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Dec 19, 2022 -

Truck City Ford responded

Nate is a top advisor of the team, and his work stands out as exceptional. Your feedback and business are very important, and thank for taking time to write us a review. We appreciate the feedback and the rating.

December 16, 2022

The service was very good, I will be back again when I need help. Thank you More

by KORNOVICH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Newman, Scott Jordan, Brian Garcia
Dec 19, 2022 -

Truck City Ford responded

We appreciate the feedback from your Service appointment at Truck City, and it lets us know we are doing the right things. Your feedback and rating are very much appreciated.

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