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Truck City Ford

Buda, TX

4.8
2,704 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,704 reviews

January 05, 2023

Mario does an outstanding job for us here at Vector Fleet Management/PEC he is always ready to assist and goes above and beyond. Glad Tim Hecker is there as well he has been great. More

by Fleet
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hecker
Jan 05, 2023 -

Truck City Ford responded

We appreciate your business and your feedback. Mario is requested frequently, and never disappoints. thanks for your business, and your loyalty.

January 05, 2023

Great communication and service. Easy to make appointment and drop off vehicle for service. Thanks! More

by CharlieL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Jan 05, 2023 -

Truck City Ford responded

Thanks for the positive feedback, your time and your business. Our service group is among the best in the state, and we are happy to be your service dealer. We are as close as a phone call for any future sales or service needs.

January 05, 2023

A completely great experience purchasing a new Maverick truck. Zach Krischke and team worked with me on every aspect of the process to get me into the vehicle I wanted at the price that fit my budget. I fe More

by MARC.MCGINNIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Krischke
January 05, 2023

Truck city always does a good job on repairs in a timely manner Mario my service advisor works me in even on short notices Mario does a good job for this dealership More

by CJ112044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

Very satisfied with my service. Thank you Truck City! In and Out and even told me I didn't need something repaired when I thought I did. More

by HOUSEE3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

check in fast, appointment times met, work done effectively, check out process easy and fast everyone a professional and attuned to serving the customer More

by BRYSONGC413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
January 04, 2023

Service Department staff has always knocked it out of the park! I would highly recommend Truck City service department to all! More

by DD8839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

Although I was pleased with service advisor and manager, I was not thrilled when the offer to exchange my battery (under warranty) was replaced with a smaller battery. I also was not happy with the sloppy More

by TERRITUTTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Truck City Ford responded

“I just called and left you a voicemail. Please call me back at your earliest convenience. I look forward to speaking with you and resolving your concerns to your complete satisfaction. Thank you, Mike Rodgers, Service Director.”

Jan 19, 2023 -

TERRITUTTLE responded

MIKE RODGERS: ***** Five Stars: My previous review should have waited for Mr. Mike Rodgers, Service Manager, to be given the opportunity to resolve my issues. He was very professional and was absolutely wonderful at resolving those with utmost courteously! After this experience, I am impressed that Mr. Rodgers truly cares about his customers and I am changing my previous three star rating to FIVE STARS and 10 if I could!

January 03, 2023

Best service around the town ! ! Noe help me whit all problems on my truck really good service whit noe!! More

by FITO25111988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Salinas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe
January 03, 2023

Tried to have my vehicle serviced at two other dealerships and was told It could take weeks. At Truck City I received prompt attention. More

by CFURLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
Jan 03, 2023 -

Truck City Ford responded

Our service team at Truck City is among the best in the state. We are delighted we were able to help with your vehicle, and would love to be your service dealer of choice going forward. Thanks for your time and your business. Wishing you a prosperous 2023.

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