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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.8
2,704 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,704 reviews

January 20, 2023

Great service advisor, kept me well informed. Service was great , vehicle returned clean and ready to go. More

by Joe Dykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Truck City Ford responded

Joe, thanks for the loyalty to Truck City Ford, and we are so glad to have your business. Nathaniel is a top notch Service Advisor, ad is often requested. Thanks for the rating and your feedback.

January 20, 2023

Friendly and informative and helpful in finding my new truck. They took time to explain everything More

by RSTASTNEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Eddie Haddad, Cody Davis, Charles Moradi
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Jan 23, 2023 -

Truck City Ford responded

Car shopping can be very stressful and time consuming, and we appreciate your business and patience in finding the right track. Eddie performs at a very high level, and has a large following of customers. We appreciate the feedback and your rating.

Jan 23, 2023 -

RSTASTNEY responded

I found eddie was very very helpfull. He was full of information about the vehicle and teaching me about the controls.

January 19, 2023

Mario and everyone there were wonderful and helped get us back on the road as soon as possible! More

by SHARIPUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
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January 19, 2023

Easy to work with, friendly and take care of business without wasting any time. Overall a great experience More

by BURTDEMENT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Polasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Charles Moradi
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January 19, 2023

Noe was so attentive and helpful. The best service i've experienced with regard to auto repair and service. More

by THATSWHATISAID2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
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January 19, 2023

it is the beast dealer in south tx, i will never go to Another dealer but Truck City Ford More

by EHADDAD0
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Eddie Haddad
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January 19, 2023

Charlie in customer service was great. He even came to my house picked up my car brought it to truck city for service then brought it back to my house!!! More

by BSOLP_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie with Mobil service
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January 18, 2023

Well organized and accommodating staff. Customer focus is always at the forefront of the service experience at TCF. More

by WCRELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Truck City Ford responded

Our service group at Truck City leads the way to the future with excellent, timely service for all customers. Your time and feedback are extremely valuable to us by enabling us to keep our processes timely and efficient. The team is among the best in the state, and thanks for the five star rating.

January 18, 2023

Showed up with no appointment and they still worked me in. I didn’t even have a long wait, great service More

by CRADG33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Truck City Ford responded

What can I say about the service team at Truck City except that they are among the best in the state. We appreciate your time to give us a positive review, and thanks for the five star rating. We work hard to get all customers in quickly and get it right the first time regarless if they have an appointment or now.

January 17, 2023

Scott Jordan in service department very great to work with. They looked at my truck on the 1st day it was there. They were able to solve the electrical issues the truck was having.. Thanks for the gre More

by JEFF@BANNERSIGNGRAPHICS.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan in service department
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Jan 17, 2023 -

Truck City Ford responded

Jeff, the service team at Truck City is among the best in the state. They pride themselves on doing repairs right the first time and avoiding return trips for duplication of issues. Your loyalty and your business are very important to us.

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