TruWorth Auto - Carmel, IN

great buying experience! Working with the no pressure sales personnel (Mike Pautsch and others) was great! I was looking on line and scheduled and went for a test drive and Working with the no pressure sales personnel (Mike Pautsch and others) was great! I was looking on line and scheduled and went for a test drive and wasn't sure the vehicles I test drove were what I wanted. I was in town several weeks later and stopped by and talked with Joe Fontan and Jess Johnson. Jess showed me a few cars and I test drove a them. I really liked the Nissan Maxima. I called later and purchased it. The paperwork was easy! More

Perfect buying experience After spending almost a month online in search of one specific model I hit the jackpot. I emailed the salesman and had a quick response the following After spending almost a month online in search of one specific model I hit the jackpot. I emailed the salesman and had a quick response the following business day. I found the dealer and from the moment walking in I felt welcomed. We discussed what we had been looking for and our plan to purchase. Everyone we spoke with was straightforward and helpful as could be. I took the test drive and looked at the inspection report. It was better than I expected. The whole staff was very helpful and walked through every step very thouroghly. I couldn't be happier in my vehicle purchase honestly. I know that I made a great purchase and I am greatful for the people that helped make it happen. More

Looking at a Hyandai Elantra that I saw on line. My brother-in-law purchased a Hyandai Santa Fe last May and was very pleased with it and his salesman Mike Pauch. We had great service and I ended up My brother-in-law purchased a Hyandai Santa Fe last May and was very pleased with it and his salesman Mike Pauch. We had great service and I ended up buying that car. A very good experience! More

We are returning customers and probably always be :) Thanks Mike and Joe for a great service. We came back because the first time you guys were amazing and we'll keep on coming back. Thanks Mike and Joe for a great service. We came back because the first time you guys were amazing and we'll keep on coming back. More

Great Experience I was in a situation that made me need a car as quickly as possible. After doing some research with my father about options at True Worth, we went to I was in a situation that made me need a car as quickly as possible. After doing some research with my father about options at True Worth, we went to look and test drive some cars. My final decision came down to two cars, and the decision was very difficult. Jess was an excellent person to work with. He was honest about the cars' conditions and gave very helpful input during the buying process. He also helped me, a very indecisive person, to make a decision I could be confident about. I would recommend this dealership to others, and would recommend that others work with Jess. More

No haggle plus high transparency Found exactly what I wanted and love my Mazda 3. I was in and out in three hours tops and the no haggle policy is always great. Highly recommend Tru Found exactly what I wanted and love my Mazda 3. I was in and out in three hours tops and the no haggle policy is always great. Highly recommend TruWorth auto at Keystone! More

My review Amazing wonderful experience with the guys at truworth auto..I got two vehicles from them and haven't had any problems and one car I've had goin on 3y Amazing wonderful experience with the guys at truworth auto..I got two vehicles from them and haven't had any problems and one car I've had goin on 3yrs More

Easy transaction. No pressure. Well I was with Lockhart for years. But now my nephews have this business. Love it. I love my car. Perfect little Honda it has been a good car for me Well I was with Lockhart for years. But now my nephews have this business. Love it. I love my car. Perfect little Honda it has been a good car for me More

Great experience! Friendly customer service. My salesman explained their no-commission policy and how the dealership works. The price is as listed - no haggling. The Friendly customer service. My salesman explained their no-commission policy and how the dealership works. The price is as listed - no haggling. The only haggling is if you have a trade-in vehicle. They show you the instant-cash-offer from Kelley Blue Book (KBB), then offer you the "fair" rating for trade-in from (KBB) of the striped-down, no option model of your trade. They do push their finance department, so be prepared to have them ask you to finance there. Upon purchase, there is a mandatory $199 security fee. It is to reimburse you $2k above an insurance claim if your vehicle is stolen. Another fee that is pushed is road hazard (recommended if you want a flat fixed - and reimbursement for a rental vehicle). The sales manager thoroughly went over the details of all documents which required signatures - really appreciated. More