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Troy Honda - Service Center

Troy, MI

4.7
139 Reviews

139 Reviews of Troy Honda - Service Center

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September 25, 2021

I have been using this dealer for over 17 years for oil change, regular maintenance and anything connected with the vehicle. They are highly professional and very helpful. Simply, the service department is More

by hamid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
August 06, 2021

I've been going there for over 15 years and have always had a professional and knowledgeable assistance with Rich Smiley from service and I appreciate it. More

by Pathre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Smiley
July 24, 2021

Staff are all friendly and knowledgeable. Waiting area is clean. Wait time was reasonable. I use this dealership for all my service needs and would recommend others. More

by ksashima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Smiley
June 07, 2021

My service was performed correctly and in a timely manner as promised. I could immediately tell the difference in how the car performed. I also received additional discounts on the job ticket - that was a pl More

by Barbus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin (write up)
May 26, 2021

Services were done very quickly while we were waiting was able to use reward points to reduce the bill amount very good dealership experience for us More

by Ronb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Smiley
May 22, 2021

Good service, this is the only honda dealership that i go to because they satisfy my standard regarding workmanship and professionalism. Keep up the good work. More

by manuelrayosrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Filipino guy and white tall wearing eye glasses.
May 10, 2021

When I call Troy Honda for service, I ask to speak with Rich Smiley. We experienced an un-expected issue with my son's car, and I was afraid it might be serious. Rich said "bring it in and I'll work it in More

by tmnagia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Smiley
April 07, 2021

As always it was a great experience at the service department from signing in to getting my car back.i highly recommend this dealership for sales or service More

by dr bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
March 30, 2021

My recall repair was done in record time and the staff was very helpful and courteous. As usual the waiting room was comfortable and there was coffee available. More

by Sfish4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
March 19, 2021

The service manager, Ken Kline; clearly explained the pros and cons of options to me. So, I can decide which option is best for me. More

by pl1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kline
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