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Troy Honda - Service Center

Troy, MI

4.7
131 Reviews

131 Reviews of Troy Honda - Service Center

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March 30, 2021

My recall repair was done in record time and the staff was very helpful and courteous. As usual the waiting room was comfortable and there was coffee available. More

by Sfish4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
March 19, 2021

The service manager, Ken Kline; clearly explained the pros and cons of options to me. So, I can decide which option is best for me. More

by pl1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kline
March 14, 2021

Came in for a recall fix. Had some other issues as well to be fixed too. They were done the very next day! Thank you! More

by VJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smiley.
March 11, 2021

Rich Smiley and Michael Smith are very professional, knowledgeable, and easy to work with. Advice from each of these persons is always very accurate, trustworthy. More

by meyerjm5737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Rich Smiley
March 11, 2021

Polite and professional from making an appointment for service until I picked up my car. My first experience with the service dept. at Troy Honda and I know of no reason why I would not return. More

by jschlau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
??? Unknown
January 24, 2021

Great service. Got in for oil change when I needed to without delay. They were friendly and efficient. Waiting area was very comfortable. I will definitely be back More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
January 23, 2021

I brought my vehicle for a diagnostic and that was properly completed and problem correctly identified as a Radio failure. Referbushed part with labor I thought was expensive at $1100.00. I replaced i More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
November 29, 2020

As always, my service appointment was handled promptly. The Service area and Customer Lounge were properly arranged for social distancing and minimum contact. I have never been dissatisfied with Troy Ho More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Smiley
November 20, 2020

Joe Camilleri at Troy Honda was a pleasure to deal with when I leased my Honda Pilot. I would definitely recommend choosing Troy Honda in the future!! More

by Ira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Camilleri
September 06, 2020

I came in for an oil change. tire rotation advised. Entire service completed within time quoted . I have recommended Troy Honda to my son for his service More

by john schmitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
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