Troy Honda - Service Center
Troy, MI
133 Reviews of Troy Honda - Service Center
I’ve been going to Troy Honda for maintenance and service of my CRVs and have always been greeted warmly and treated with respect. From the service writers to the porters to the mechanics and the cashiers, e of my CRVs and have always been greeted warmly and treated with respect. From the service writers to the porters to the mechanics and the cashiers, everyone has been personable, professional, honest and wonderful to work with. At Troy Honda, I know I’m always going to get the service I expect and pay for. I wouldn’t go anywhere else. My hat’s off to Troy Honda! More
Actually fixed the issue with my truck so far! Got done in a day what took another dealer 2 months! Got done in a day what took another dealer 2 months! More
If I could give 0 stars for the service department, I would. We had tires replaced on our Civic SI due to losing air. Assumed they needed replaced due to age (low mileage). After a couple of days driving would. We had tires replaced on our Civic SI due to losing air. Assumed they needed replaced due to age (low mileage). After a couple of days driving it with the "new" tires, the low pressure light came on again. I looked at the paperwork, and the tires were all checked off in good condition. Why wouldn't we at least get a call to ask what the issue is since the tires didn't need to be replaced? Instead, we pay for new tires and still have the issue. I received a text from Ken Kline following up to make sure we were satisfied. Mind you, this was in August. I replied that we were still having the issue with no response. My spouse left multiple voicemails with no response. I sent another text, but there was still no response. I also requested them to look at the breaks as the front end seemed to be having issues. They were surprised by the request due to the low mileage, but guess what, they replaced the back brakes! I had issues with the front! So the front still has issues, and my tire pressure issue still isn't fixed. I want a refund so I can go elsewhere to get this resolved! More
The service department was friendly, efficient and courteous. I had an appointment and they were waiting for me right on time. courteous. I had an appointment and they were waiting for me right on time. More
The wait for my oil change was over 90 minutes, I thought was a long time. was a long time. More
Completed on time; explained the work done clearly. Work recommended was also explained to my understanding. Work recommended was also explained to my understanding. More
Troy Honda has always provided excellent service at reasonable prices. They have always honored reward points to reduce the cost of service appointments. My family has purchased 3 autos from Troy Ho reasonable prices. They have always honored reward points to reduce the cost of service appointments. My family has purchased 3 autos from Troy Honda over the years and have always thought the product was a great vehicle at a fair price. We feel confident in our dealings with Troy Honda. Aaron was the name on my work order. Based on previous experience, I have complete confidence in his work as well as others with whom I had contact during my visit to include Joseph Patrick Camil and the helpful lady who helped me by finding points I had acquired to reduce my payment. More