Troy Honda - Service Center

Pleasant personnel and timely maintenance. Making an appointment was also easy. The waiting room was clean and neat. Making an appointment was also easy. The waiting room was clean and neat. More

If I could give 0 stars for the service department, I would. We had tires replaced on our Civic SI due to losing air. Assumed they needed replaced due to age (low mileage). After a couple of days driving would. We had tires replaced on our Civic SI due to losing air. Assumed they needed replaced due to age (low mileage). After a couple of days driving it with the "new" tires, the low pressure light came on again. I looked at the paperwork, and the tires were all checked off in good condition. Why wouldn't we at least get a call to ask what the issue is since the tires didn't need to be replaced? Instead, we pay for new tires and still have the issue. I received a text from Ken Kline following up to make sure we were satisfied. Mind you, this was in August. I replied that we were still having the issue with no response. My spouse left multiple voicemails with no response. I sent another text, but there was still no response. I also requested them to look at the breaks as the front end seemed to be having issues. They were surprised by the request due to the low mileage, but guess what, they replaced the back brakes! I had issues with the front! So the front still has issues, and my tire pressure issue still isn't fixed. I want a refund so I can go elsewhere to get this resolved! More

Polite, professional, competent, & helpful. That is it for me. N n n n n n That is it for me. N n n n n n More

Awesome service department and service. They fix my car first visit. Thank you to fix my car. They fix my car first visit. Thank you to fix my car. More

The service department was friendly, efficient and courteous. I had an appointment and they were waiting for me right on time. courteous. I had an appointment and they were waiting for me right on time. More

The wait for my oil change was over 90 minutes, I thought was a long time. was a long time. More

Completed on time; explained the work done clearly. Work recommended was also explained to my understanding. Work recommended was also explained to my understanding. More

Troy Honda has always provided excellent service at reasonable prices. They have always honored reward points to reduce the cost of service appointments. My family has purchased 3 autos from Troy Ho reasonable prices. They have always honored reward points to reduce the cost of service appointments. My family has purchased 3 autos from Troy Honda over the years and have always thought the product was a great vehicle at a fair price. We feel confident in our dealings with Troy Honda. Aaron was the name on my work order. Based on previous experience, I have complete confidence in his work as well as others with whom I had contact during my visit to include Joseph Patrick Camil and the helpful lady who helped me by finding points I had acquired to reduce my payment. More

I've recently purchased a new CR-V at Troy Honda, as well as had my '13 CR-V in for service there. Michael Smith made this new purchase probably the best in ever, and will definitely keep me coming back. as had my '13 CR-V in for service there. Michael Smith made this new purchase probably the best in ever, and will definitely keep me coming back. Service department was great. First, they were all really pleasant and easy to work with. They completed the repair on time and the cost was same as the original estimate. The quality of the work and parts completely met my expectations. This is a great dealership - sales, parts, and service. Even though it's a little bit longer drive to Troy for me its 100% worth it. More

Service was good and, as usual, Carl does excellent work on my car. He is a gem of a mechanic on my car. He is a gem of a mechanic More