Troy Honda - Service Center

The service department has always gone above and beyond when taking care of my vehicle. Thank you! when taking care of my vehicle. Thank you! More

I was greeted when I arrived and was told how long it would take for my vehicle. I was offered a ride if needed. would take for my vehicle. I was offered a ride if needed. More

My issues were addressed promptly, and they provided a space for me to work remotely while I waited. space for me to work remotely while I waited. More

The Staff members were helpful and friendly. The service was good and done in a timely matter.  The service was good and done in a timely matter.  More

The staff is always welcoming and friendly, they explained what will be performed and provided an estimate, the service was good explained what will be performed and provided an estimate, the service was good More

I am very happy with the service. As always it was very good and I have been giving my Honda for servicing from last 10 years... As always it was very good and I have been giving my Honda for servicing from last 10 years... More

I’ve been going to Troy Honda for maintenance and service of my CRVs and have always been greeted warmly and treated with respect. From the service writers to the porters to the mechanics and the cashiers, e of my CRVs and have always been greeted warmly and treated with respect. From the service writers to the porters to the mechanics and the cashiers, everyone has been personable, professional, honest and wonderful to work with. At Troy Honda, I know I’m always going to get the service I expect and pay for. I wouldn’t go anywhere else. My hat’s off to Troy Honda! More

Actually fixed the issue with my truck so far! Got done in a day what took another dealer 2 months! Got done in a day what took another dealer 2 months! More

Pleasant personnel and timely maintenance. Making an appointment was also easy. The waiting room was clean and neat. Making an appointment was also easy. The waiting room was clean and neat. More

If I could give 0 stars for the service department, I would. We had tires replaced on our Civic SI due to losing air. Assumed they needed replaced due to age (low mileage). After a couple of days driving would. We had tires replaced on our Civic SI due to losing air. Assumed they needed replaced due to age (low mileage). After a couple of days driving it with the "new" tires, the low pressure light came on again. I looked at the paperwork, and the tires were all checked off in good condition. Why wouldn't we at least get a call to ask what the issue is since the tires didn't need to be replaced? Instead, we pay for new tires and still have the issue. I received a text from Ken Kline following up to make sure we were satisfied. Mind you, this was in August. I replied that we were still having the issue with no response. My spouse left multiple voicemails with no response. I sent another text, but there was still no response. I also requested them to look at the breaks as the front end seemed to be having issues. They were surprised by the request due to the low mileage, but guess what, they replaced the back brakes! I had issues with the front! So the front still has issues, and my tire pressure issue still isn't fixed. I want a refund so I can go elsewhere to get this resolved! More