Troy Honda - Service Center

excellent service Rich Smiley was most pleasant, helpful, and attentive. He is my favorite service rep. He is thorough and explains carefully the nature of the servic Rich Smiley was most pleasant, helpful, and attentive. He is my favorite service rep. He is thorough and explains carefully the nature of the service to my vehicle. More

Excellent service Came in for tire rotation with no appointment. They took me in and did the service with not much wait time. The service guys were awesome. Came in for tire rotation with no appointment. They took me in and did the service with not much wait time. The service guys were awesome. More

Top Notch! Fast , efficient and professional service and always with a smile! The guys in the Service Dept. of Troy Honda are the best! I wouldn't take my car Fast , efficient and professional service and always with a smile! The guys in the Service Dept. of Troy Honda are the best! I wouldn't take my car anywhere else! More

Bad serivice The service salesman, Rich Smiley cost me $800.00 extra. My Odyssey had a problem with rear back door, The cable was lose or came out from roller. He The service salesman, Rich Smiley cost me $800.00 extra. My Odyssey had a problem with rear back door, The cable was lose or came out from roller. He told me it will cost $1100.00. I declined the job. He asked me if want to cut the cable so i can close the door, I said yes, Guess what by cutting the cable i found out i have to change the whole motor assembly otherwise i need the change only the roller cost was $55.00 plus labor of $200.00. This was my stop at this dealer never going back there again. i'll be calling my layer to discuss my legal options. More

Expeditious and Efficient Excellent last minute service without an appointment! It's nice yo see consistent faces and receive consistent service for my four car Honda fleet!! T Excellent last minute service without an appointment! It's nice yo see consistent faces and receive consistent service for my four car Honda fleet!! Thank you!! More

Excellent service I brought my car in for service for airbag recall. It was completed within the estimated time frame, friendly service, No problems whatsoever with th I brought my car in for service for airbag recall. It was completed within the estimated time frame, friendly service, No problems whatsoever with the entire experience. More

Great Courteous Service. The service visit at Troy Honda was smooth and efficient. Brad and Rich provided courteous, excellent advice regarding the replacement of my lower rad The service visit at Troy Honda was smooth and efficient. Brad and Rich provided courteous, excellent advice regarding the replacement of my lower radiator hose and the other service issues on my 1997 Honda Accord Wagon EX which has 337,509 miles on it. Thank you very much. More

Service The service took 3 hrs to complete. I was kept up to date with what was happening with the car. Was very pleased with the price. The service took 3 hrs to complete. I was kept up to date with what was happening with the car. Was very pleased with the price. More

Complete Service I purchased my Honda Pilot last December. It was used by certified. I dropped it off for three things. 1) the alarm was going off on itself, 2) the s I purchased my Honda Pilot last December. It was used by certified. I dropped it off for three things. 1) the alarm was going off on itself, 2) the sun roof had a seal which was loose and 3) the windshield had a trim piece which came loose and I put drops of silicone to keep it in place. Bob wrote all three items on my paper work. I picked it up a day later at 5:30. The first two items were done, but nothing about the trim on the wondshield. I asked Bob, who wrote it up. His answer was someone named Rob was gone and I could call him tomorrow. I would have expected someone at the dealership could have answere my question about the trim or they should have offereed to follow up and call me. That is customer service. More

Service provided I would like to state that the service provided on my last visit was very rewarding. Not alone was the work done in a timely manner, Brian helped me I would like to state that the service provided on my last visit was very rewarding. Not alone was the work done in a timely manner, Brian helped me out with the services that were most important, which saved some cost. More