Troy Honda

The best service from John Yost our sale person. Extremely helpful and knowledgeable. Whe we walked into the dealership everyone was friendly and willing to help. The paperwork was ready and very Extremely helpful and knowledgeable. Whe we walked into the dealership everyone was friendly and willing to help. The paperwork was ready and very well explained to me by John. More

Sheri Lynn was amazing in working with us and I would say she is the go to in getting a car at a great price. She was friendly and incredibly efficient. she is the go to in getting a car at a great price. She was friendly and incredibly efficient. More

If I could give 0 stars for the service department, I would. We had tires replaced on our Civic SI due to losing air. Assumed they needed replaced due to age (low mileage). After a couple of days driving would. We had tires replaced on our Civic SI due to losing air. Assumed they needed replaced due to age (low mileage). After a couple of days driving it with the "new" tires, the low pressure light came on again. I looked at the paperwork, and the tires were all checked off in good condition. Why wouldn't we at least get a call to ask what the issue is since the tires didn't need to be replaced? Instead, we pay for new tires and still have the issue. I received a text from Ken Kline following up to make sure we were satisfied. Mind you, this was in August. I replied that we were still having the issue with no response. My spouse left multiple voicemails with no response. I sent another text, but there was still no response. I also requested them to look at the breaks as the front end seemed to be having issues. They were surprised by the request due to the low mileage, but guess what, they replaced the back brakes! I had issues with the front! So the front still has issues, and my tire pressure issue still isn't fixed. I want a refund so I can go elsewhere to get this resolved! More

Mike Smith is a great guy, ask for him if you're interested in buying a new Honda. Recently, I purchased a Civic Hatchback from him at Troy Honda. Unfortunately, a month later, an accident caused th interested in buying a new Honda. Recently, I purchased a Civic Hatchback from him at Troy Honda. Unfortunately, a month later, an accident caused that car to be totaled by insurance. After I got the news from the insurance, I went back to Troy Honda and told Mike my situation. Within a few days, he tracked down another Civic Hatchback--same trim, same color--and helped me to get the same deal from before the accident. The professionalism and kindness was something that I greatly appreciated after having been shaken up and extremely bummed out from the accident. I will undoubtedly be going back to Troy Honda for my next new vehicle purchase. More

After I found the vehicle I wanted was on their list of incoming vehicles, they made it very easy to purchase in a timely manor. incoming vehicles, they made it very easy to purchase in a timely manor. More

Polite, professional, competent, & helpful. That is it for me. N n n n n n That is it for me. N n n n n n More

We found the exact vehicle I had been looking for a Bill made the process easy. I would highly recommend him if you’re looking into getting into another vehicle! made the process easy. I would highly recommend him if you’re looking into getting into another vehicle! More

Tom Robinson provided great customer service for our Honda crv. Will come back for our next Honda. Honda crv. Will come back for our next Honda. More

Awesome service department and service. They fix my car first visit. Thank you to fix my car. They fix my car first visit. Thank you to fix my car. More

The service department was friendly, efficient and courteous. I had an appointment and they were waiting for me right on time. courteous. I had an appointment and they were waiting for me right on time. More